Hi there! I understand you've been trying to log in and reset your password for about three months, but you’re not receiving the verification code in time. That sounds like quite a long-standing problem, so let's dig in and see what could be causing this.

To start, can you confirm whether you receive other SMS messages normally on your Android device? Also, do you get the verification code by SMS or email? Sometimes, network or device settings can delay or block those codes.

Here are some step-by-step suggestions tailored for your Android 10 device and WebKit browser environment:

1. Check Phone Number Accuracy: Double-check that the phone number registered with your MActivePro account is completely correct and in the right international format.

2. Check Network Signal & SMS Settings: Make sure you have good mobile signal strength, and check if your SMS inbox is full or if any spam filter on your device or carrier might be blocking the verification SMS.

3. Disable SMS-Related Features: Sometimes features like RCS (Rich Communication Services), which enhance messaging on Android, can cause delays. You can try disabling RCS for your messaging app settings to test if verification SMS comes through quicker.

4. Resend Code & Wait: When you request the code again, wait at least five minutes because network delays happen occasionally. Try to avoid multiple repeated requests within a small time window, as this may temporarily block further codes.

5. Try Email Verification (If Available): If the system allows, use email verification instead of SMS to get the code.

6. Clear App Cache & Data: Clear the MActivePro app’s cache and data in your Android Settings → Apps → MActivePro → Storage. This can fix glitches in app behavior.

7. Update or Reinstall App: Ensure your app is the latest version from Google Play. If unsure, uninstall and reinstall it.

8. Use a Different Network: Switch to Wi-Fi or another mobile network (if available) to rule out specific carrier issues. Sometimes carriers filter or delay such messages.

If after trying these steps you still don't get the verification code, there might be an issue with the MActivePro verification system or your account's SMS routing on their end.

Would you like me to help you escalate this to MActivePro’s technical team for a deeper look into your account verification? Also, please share if you have tried any of the steps above already, so I avoid repeating them.

Looking forward to your reply so we can get you logged in!

I never used to have any problems but then the app started missing data more and more frequently then stopped altogether. That is when I uninstall the app then reloaded but have not been able to login since then.

Thanks for the additional details! It sounds like the main problem started after you uninstalled and then reinstalled the MActivePro app, right? And since then, you can't log in or get data synced.

This kind of issue often points to something going wrong either with the app's stored data linked to your account or the way the app communicates with the server after reinstall.

Here’s what I suggest next to try and resolve this MActivePro login and data syncing problem on your Android 10 device:

1. Clear App Cache/Data Again: Even after reinstalling, sometimes leftover data can cause conflicts. Go to
Settings → Apps → MActivePro → Storage
Then tap Clear Cache and Clear Data again.

2. Restart Your Phone: A simple restart can often refresh network and app settings.

3. Wait a Few Minutes Before Logging In: Some apps’ servers take a bit to update after reinstall. After reinstall, wait 5-10 minutes before trying login again.

4. Check for App Updates: Go to Google Play Store, search MActivePro, and check if there’s a newer version—sometimes bugs that cause login or data sync failures are fixed in updates.

5. Check Your Account on Web: If MActivePro offers web access from their official site (https://mactivepro.com), try logging in there to verify your account and password are still valid.

6. Check Bluetooth Settings: Since data syncing depends on Bluetooth connection to the smart bracelet, make sure Bluetooth is enabled and the bracelet is paired properly.

7. Try a Different Device or Network: If possible, try logging in from a different phone or under a different Wi-Fi/mobile network. This can isolate if the problem is device or network specific.

If none of these restore your login and syncing, the problem may be on MActivePro’s servers or with your account status.

Would you like me to assist you in contacting MActivePro’s support team directly with your account details for deeper troubleshooting? That way, they can check for backend issues with your account or verification code sending.

Meanwhile, you can also review this helpful video for app connection issues: M Active Pro App NOT Working?! Fix It NOW With Mod Apk!! which guides fixing connection problems with the app and bracelet1.

Does this plan sound good to you? Any steps you’ve already tried among these? That way I can focus on newer solutions.