Hi there! Thanks for reaching out. I want to get a clearer picture of the error you're seeing on your Dell computer when you open the Cutco Orders app. Could you please tell me:
- What exactly does the error screen say?
- Does this happen immediately when you open the app or after doing something within it?
- Have you tried any fixes so far, like restarting the app or your computer?

With a bit more info, I can guide you step-by-step to get this fixed. Looking forward to your reply!

It immediately pops up as a screen that says "an unknown error has occurred" and I've restarted my computer twice

Thanks for the details! Since the error shows up right away and restarting didn’t help, let’s try a few straightforward steps to troubleshoot the Cutco Orders app on your Windows 10 Dell computer:

1. Clear App Cache or Temporary Files:
- Sometimes leftover temporary files can cause issues.
- Press Windows + R keys to open the Run dialog, type %temp%, and press Enter.
- This opens your temporary files folder. Select all files here (Ctrl + A), then press Delete to remove them. Some files in use might not delete; that's okay.

2. Run the App as Administrator:
- Right-click the Cutco Orders app icon.
- Select “Run as administrator.” This sometimes resolves permission-related errors.

3. Check for App Updates:
- If you access the app through a web browser, ensure that your browser is up to date.
- If it's a desktop app, check if there is an update available and install it.

4. Reinstall the Cutco Orders App:
- Go to “Settings” > “Apps” > Find Cutco Orders in the list.
- Click it, then select “Uninstall.”
- After uninstalling, download and install the latest version from the official site or source provided by Cutco.

5. Check Windows Updates:
- Go to “Settings” > “Update & Security” > “Windows Update” and click “Check for updates.”
- Install any pending updates and restart your computer.

If you’ve already tried any of these, let me know which ones, and we can dive deeper. How does this sound to start?