Hi there! I see you're having trouble logging into the Red Roof app on your device, while your login works fine on your laptop. I’d be happy to help you get this sorted out.

To better assist you, could you tell me:
1. Are you getting any specific error message on the app when you try to log in?
2. Have you recently updated the app, or is it the latest version?
3. Have you tried any steps already, like restarting the app or your device?

Meanwhile, here are some quick steps we can try to resolve the issue:

1. Check Internet Connection: Make sure your device has a stable internet connection. Sometimes switching between Wi-Fi and mobile data can help.
2. Update the App: Ensure the Red Roof app is updated to the latest version available.
3. Clear App Cache (if possible): On Windows with a WebKit environment, try clearing the app’s cached data if that option is available.
4. Reinstall the App: Uninstalling and then reinstalling the app can clear any corrupt files causing login issues.
5. Double-Check Login Credentials: Since you can log in on your laptop, make sure you are using the exact same email and password on the app.
6. Check Caps Lock and Keyboard Layout: Sometimes keyboard settings can affect password input.

If after these steps you still face issues, it may be something on the app’s server side or a known bug. I'd then recommend contacting Red Roof support directly or I can assist you with further troubleshooting.

Let me know if you want to proceed with these steps or if you have more details to share!

It says that my login credentials are not valid.

Thanks for letting me know that the app says your login credentials are not valid. Since you’re able to log in on your laptop using the same details, this suggests the issue might be specific to the app on your device.

Let's try these targeted steps to get this resolved:

1. Double-check Your Credentials: Sometimes, copying and pasting can add extra spaces or hidden characters. Try typing your email and password manually on the app.

2. Reset Your Password: Even if you’re sure of your password, resetting it can sometimes clear up these issues. Look for the "Forgot Password" option in the app, request a reset, and then try logging in with the new password.

3. Check for App Updates: If the app version is outdated, it might cause login issues. Make sure your app is the latest version.

4. Clear App Data or Cache: Since you’re on Windows with WebKit, if the app is a web-based app, try clearing your browser cache and cookies. To do this:
- Open the app or browser settings.
- Locate the option to clear browsing data or cache.
- Clear cached images and files, plus cookies.
- Restart the app and try logging in again.

5. Try Logging In Through a Different Browser or Device on the Same Network: This helps verify if it’s device-specific or network-related.

6. Verify Network Restrictions: Sometimes, network firewalls or proxies can block authentication services. If you're on a work or public network, try switching to a mobile hotspot or home Wi-Fi.

If none of these work, there could be an app-specific glitch or account sync issue. At that stage, contacting Red Roof’s app support would be the best option.

Would you like me to guide you through resetting your password or clearing the app cache? Or do you want to try any other step first?