Hi there! I understand that you're experiencing an issue with the IPTV-Smarters Player where it closes whenever you select a live channel. Let's work this out together.

To get started, can you please let me know if you've noticed any patterns, such as whether this happens with specific channels or all live channels? Additionally, have you tried any troubleshooting steps so far, like restarting the app or your device?

Once I have these details, I can guide you through some potential fixes!

Happens on all live channels, movies and TV series work fine. I've deleted and reinstalled app without success

Thanks for sharing those details! Since you've reinstalled the app without success, let's try a few other things that might help resolve the issue with live channels.

1. Clear App Cache: Sometimes, caching issues can cause the app to crash. Here's how to clear the cache:
- Open the Settings on your Windows 10 device.
- Go to Apps and find IPTV-Smarters Player in the list.
- Click on it, then select Advanced options.
- Find the Reset section, and click on Clear Cache.

2. Check Live TV Category: Ensure that you're selecting the correct Live TV category within the app. Sometimes there are tabs like "Live TV" versus "All" that might affect the selection.

3. Internet Connection: Since live streaming relies on a stable internet connection, make sure your connection is strong and reliable. You might want to try using a wired connection if you're currently on Wi-Fi.

4. Restart Your Device: Simply restarting your computer can often resolve unexpected issues by refreshing the operating system.

5. Multiple Attempts: If you notice a “Retry” button when attempting to access live channels, try tapping it several times to refresh the channel list.

If these steps still don’t help, we might need to look into more advanced troubleshooting or check for any updates from IPTV-Smarters support. Let me know how it goes, and I'm here to help you further! Are you satisfied with the solution provided so far?

It's on an iphone 16pro.

Thank you for clarifying that you're using an iPhone 16 Pro. Since the issue occurs with live channels across the app and movies and TV series are functioning well, let's focus on some troubleshooting steps specifically for the iPhone.

1. Check for App Updates: Make sure that the IPTV-Smarters Player app is up to date. You can do this by visiting the App Store and seeing if there's an option to update.

2. Check iOS Version: Ensure your iPhone's operating system is up to date, as compatibility issues can arise with older versions. Go to Settings > General > Software Update to check for any available updates.

3. Re-enable Permissions: Sometimes, app permissions can cause issues. Go to Settings > Privacy, and check if Spotify Player has the necessary permissions enabled, particularly for location services or network access.

4. Reset Network Settings: This can help with connection-related issues. Navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Keep in mind this will remove saved Wi-Fi passwords, so you'll need to reconnect to your networks.

5. Contact Support: If all else fails, reaching out to IPTV-Smarters support for further assistance could be beneficial, as they may have specific recommendations or be aware of any ongoing issues.

Let me know how these steps go or if you need more clarification on any of them! Are you satisfied with the suggestions I've provided so far?