[Global Player Radio & Podcasts] Sometimes, podcasts won't disappear from 'Continue Listening' even after they've finished.

Solved & Closed
Y
Y.A.
Sometimes, podcasts won't disappear from 'Continue Listening' even after they've finished.

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
11 months ago

Hi! Thanks for reaching out about the podcasts not disappearing from the 'Continue Listening' section after they've finished. To help you better, could you please tell me if this happens with all podcasts or just specific ones? Also, are you using the Global Player app on Windows, or through a web browser on your Windows 10 device?

In the meantime, here are some steps that usually help with this kind of issue:

1. Restart the app/browser: Sometimes the 'Continue Listening' list doesn't update immediately. Closing and reopening the app or browser can refresh the list.

2. Clear listening history or hide finished episodes: If you’re using the Global Player app, check if there’s an option in your profile or settings to manage your listening history or to hide finished episodes. Some platforms let you manually remove or hide completed podcasts from 'Continue Listening' (similar to what you might find under Profile > Your Account > Listen History).

3. Manually mark the episode as completed: If the app or interface lets you mark episodes as "played" or "completed," doing this can sometimes trigger the removal from the 'Continue Listening' queue.

4. Check for updates: Make sure your Global Player app or browser is updated to the latest version. Sometimes bugs causing this issue are fixed in newer updates.

If you’ve already tried these steps, please let me know, and we can dig deeper, maybe check app settings or account-related issues. Also, if this is happening on the web version via your WebKit browser on Windows 10, sometimes clearing your browser cache or cookies related to the site can help reset your session.

Would you be able to try these and let me know what happens? That way, I can guide you further!

Comments closed for this post.