Hi there! I see you're having trouble logging into your Aramex dashboard to book a shipment pickup. Let me help you get this sorted out.

Could you please tell me:
- Are you using the Aramex website or the app to log in?
- Are you encountering any specific error messages when you try to log in?
- Have you been able to log in successfully before, or is this your first time?
- Also, are you sure your username and password are correct?

Once I have a bit more info, I can guide you step by step. Meanwhile, here are some initial steps to try:

1. Double-check your login credentials — email and password — to ensure they are correct.
2. Try clearing your browser's cache and cookies or try a different browser since you're on Windows with a WebKit-based browser.
3. Make sure your internet connection is stable.
4. Use the official Aramex login page here: https://www.aramex.com/ae/en/login

If you get past login but then have trouble with booking pickup, the dashboard allows scheduling pickups once logged in—on the Dashboard page, click "Schedule a pickup," and enter the pickup address and shipment details2.

Let me know what happens with these initial checks or if there’s a specific error you see!

Using website, no response when I try to login, I was able to login before, Yes

Thanks for sharing that you're using the website and getting no response when trying to log in, even though you were able to log in before. It sounds like the login button or process isn't triggering anything on your browser.

Let’s try a few targeted steps to resolve this:

1. Disable Browser Extensions: Sometimes, browser add-ons or extensions (like ad blockers or script blockers) can interfere with site functions. Please try disabling extensions temporarily:
- In your WebKit-based browser on Windows, go to the browser menu > Extensions or Add-ons.
- Disable all installed extensions.
- Then, reload the Aramex login page and try again.

2. Clear Cache and Cookies Specifically for Aramex Site:
- Go to your browser settings > Privacy or History.
- Find cookies and cached data for aramex.com and delete them.
- Then reload the login page.

3. Try Using Incognito or Private Browsing Mode:
- This mode disables most extensions and uses a fresh session.
- Open a private window in your browser (usually Ctrl+Shift+N).
- Go to the Aramex login page and attempt login.

4. Check for Browser Updates: Make sure your browser is fully updated as sometimes older versions have compatibility issues.

5. Try an Alternative Browser: Even though you’re on a WebKit-based browser, testing in another one like Chrome, Firefox, or Edge on your Windows 10 device might reveal if the problem is browser-specific.

6. Check Internet Security/Firewall Settings: Some security software or firewalls might block scripts from loading properly. Temporarily disable or adjust those settings with caution.

If after these steps you still see no response, there could be a temporary server-side issue or a problem with your account session.

As a next step, if none of these work, I can help you reach out to Aramex technical support to check for server issues or account problems. You can also try contacting Aramex support directly at [email protected].

Let me know which steps you've tried or if you want me to guide you through any of these!