Hi there! I see that whenever you tap on the two people icon or your profile icon in the Airbuds Widget app, it crashes and kicks you out. That sounds like quite an obstacle to using those features. To help you better, could you tell me if this happens only after updating the app or has it been like this since you first installed it? Also, is your app up to date with the latest version from the Play Store?
Meanwhile, I can suggest some steps to try that might resolve this issue on your Android 10 WebKit device:
1. Clear Cache and Data for Airbuds Widget: - Go to your device Settings > Apps > Airbuds Widget. - Tap on Storage > Clear Cache. - Then, Clear Data (this will reset your app login, so be ready to log back in). - Reopen the app and try tapping the icons again.
2. Check for App Updates: - Open Google Play Store. - Search for Airbuds Widget and verify if an update is available. If yes, update the app.
3. Reinstall the App: - Uninstall Airbuds Widget. - Restart your phone. - Install the app again from the Play Store.
4. Check Permissions: - Make sure the app has proper permissions, especially related to storage and contacts, which might be required for profile and friends features.
If these steps don’t fix the crashing, the problem might be from a bug in the app itself, especially if it occurs only when accessing those specific icons. If you've already tried these or still face issues, let me know, and we can explore more advanced troubleshooting or check if there's an ongoing issue reported for your app version.
Are you able to try these steps? Let me know how it goes!
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi there! I see that whenever you tap on the two people icon or your profile icon in the Airbuds Widget app, it crashes and kicks you out. That sounds like quite an obstacle to using those features. To help you better, could you tell me if this happens only after updating the app or has it been like this since you first installed it? Also, is your app up to date with the latest version from the Play Store?
Meanwhile, I can suggest some steps to try that might resolve this issue on your Android 10 WebKit device:
1. Clear Cache and Data for Airbuds Widget:
- Go to your device Settings > Apps > Airbuds Widget.
- Tap on Storage > Clear Cache.
- Then, Clear Data (this will reset your app login, so be ready to log back in).
- Reopen the app and try tapping the icons again.
2. Check for App Updates:
- Open Google Play Store.
- Search for Airbuds Widget and verify if an update is available. If yes, update the app.
3. Reinstall the App:
- Uninstall Airbuds Widget.
- Restart your phone.
- Install the app again from the Play Store.
4. Check Permissions:
- Make sure the app has proper permissions, especially related to storage and contacts, which might be required for profile and friends features.
If these steps don’t fix the crashing, the problem might be from a bug in the app itself, especially if it occurs only when accessing those specific icons. If you've already tried these or still face issues, let me know, and we can explore more advanced troubleshooting or check if there's an ongoing issue reported for your app version.
Are you able to try these steps? Let me know how it goes!