If an athlete is unable to load their workout after successfully logging into the TeamBuildr mobile app, follow these steps to troubleshoot and potentially resolve the issue:

1. Check Internet Connection: Ensure that the device has a strong and stable internet connection. Disconnecting and reconnecting to the Wi-Fi or switching to mobile data may help.

2. Restart the App: Close the app completely and restart it. This simple action can often resolve temporary glitches that may occur during the session.

3. Update the App: Make sure that the TeamBuildr app is updated to the latest version. Navigate to the app store on your device (Google Play Store or Apple App Store), search for TeamBuildr, and check for updates.

4. Clear App Cache (Android only): If using an Android device, you can clear the app cache by:
- Going to Settings > Apps > TeamBuildr.
- Selecting Storage and then tapping on Clear Cache.

5. Re-login to the Account: Log out of the app and log back in. This can refresh the app's connection to the server.

6. Check for Service Outages: Sometimes, the issue may be due to server downtime or maintenance. Check TeamBuildr's official social media channels or support pages for any announcements regarding outages.

7. Contact Support: If the problem persists, reach out to TeamBuildr's support team. Providing them with details of the issue, including the device type and operating system version, can help them assist you more effectively - learn more.

By following these steps, the athlete can diagnose and potentially solve the issue with loading their workout on TeamBuildr. If none of these solutions are effective, further technical assistance from TeamBuildr may be necessary.