[CubHub] When clocking in it says error try again

M
Mary E Schermer
8 months ago In CubHub
When clocking in it says error try again

Comments

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
8 months ago

Hi there! I understand you're getting an "error, try again" message when trying to clock in using the CubHub app on your device. Let's work through it together.

To start, could you tell me if this happens every time you try to clock in, or was it just a one-time issue? Also, are you connected to WiFi or cellular data when it happens? Any extra details will help me pinpoint the issue.

Meanwhile, here are some initial steps we can try:

1. Check your internet connection: Make sure your device has a stable internet connection. Sometimes toggling WiFi off and on or switching between WiFi and cell data can help.

2. Log out and back into the app: Sometimes re-authenticating your session clears up temporary errors.

3. Clear app cache/data: On Android 10, go to Settings > Apps > CubHub > Storage and clear the cache. If that doesn’t help, try clearing the data (note: this may require logging in again).

4. Restart your device: A quick reboot can often solve minor glitches.

5. Ensure the app is updated to the latest version: Check the Google Play Store for any available updates.

If you've already tried any of these, please let me know so we can move on to other possibilities like location permissions or backend issues.

Are you okay to try these steps and update me on how it goes?

Leave a comment