Hello! I understand that you're having trouble with Hollywood Story, where the game loads up to 5% but does not continue. Let’s see if we can get this sorted out together!

Here are a few steps you can try:

1. Check Your Internet Connection: Ensure that you have a stable internet connection. If you’re using Wi-Fi, you might want to try switching to mobile data or vice versa to see if that helps.

2. Clear Cache and Data: Sometimes, accumulated cache can cause issues:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find and select Hollywood Story.
- Tap on Storage and then click on Clear Cache. If that doesn't work, you can also try Clear Data, but be aware that this may require you to log back into your account.

3. Restart Your Device: Sometimes, simply restarting your device can resolve temporary glitches.

4. Update the Game: Make sure that you have the latest version of Hollywood Story. You can check for updates in the Google Play Store.

5. Reinstall the Game: If the issue still persists, consider uninstalling and then reinstalling Hollywood Story. This often resolves many loading problems.

6. Check for Server Issues: Occasionally, game servers may be down or experiencing issues. You can check the official Hollywood Story social media channels for updates regarding server status.

If none of these steps work, it might be useful to contact their support team for further assistance at [email protected].

Please try these steps and let me know if you’re able to resolve the issue or if you need more help!