Hello! I understand your BBC app opens fine initially but then won’t open after a day or two. Let’s get this sorted out together.

To help me guide you better, have you noticed any error messages when the app fails to open? Also, do you recall if anything changed on your device around the time the app stopped opening, like an Android update or installing other apps?

In the meantime, here’s a step-by-step approach suited for your Android 10 device with the WebKit browser engine:

1. Clear the BBC App Cache and Data: Sometimes, temporary files stored by the app get corrupted, causing it to stop opening.
- Go to Settings > Apps > find your BBC app (e.g., BBC iPlayer or BBC News).
- Tap Storage & cache > then tap Clear Cache and Clear Storage/Data.
- Reopen the app and see if it launches properly.

2. Check for App Updates: Ensure you have the latest version of the BBC app from the Play Store. Developers frequently release fixes for bugs causing such issues.

3. Reinstall the App: If clearing cache and updating don’t work, uninstall the app completely, then reinstall it fresh from the Play Store.

4. Restart Your Device: Sometimes a simple restart helps refresh system resources and connections.

5. Check Internet Connection: The app may fail to open if there’s an unstable internet connection. Try switching between Wi-Fi and mobile data to rule this out.

If after these steps the issue persists, there could be deeper causes such as app compatibility problems with Android 10 or corrupted user data on the device. At that point, contacting BBC support or checking for known issues on their help pages would be ideal1 3.

Could you please try these and let me know how it goes? If you want, I can also help guide you through each step.

Are you satisfied with this plan so far?