Hi! I understand you're seeing a message that WinZO has been shut down for technical issues for about a week now. Let me help clarify the situation for you.

From what I’ve gathered, the WinZO app and website have indeed been non-functional recently. This isn’t just a temporary technical glitch; it seems related to larger operational changes. Specifically, WinZO officially shut down its real-money gaming operations starting August 22, 2025, to comply with new regulations that impact money-based gaming platforms. The company also mentioned system maintenance and upgrades, but the shutdown is linked more to regulatory reasons and restructuring rather than a simple technical fix1 3 6.

If you are trying to use the app for real-money gaming, unfortunately, those services are currently unavailable until further notice. However, if you see any other error or if the app behaves unexpectedly outside this scenario, let me know so I can guide you on troubleshooting steps on your iPhone iOS 18.7.

Are you accessing the app mainly for gaming, or is there another function you are trying to use? This will help me suggest the best steps next.

Where is my withdrawal then I made i made

Thanks for sharing that. To understand better, when did you make the withdrawal request? Also, did you receive any confirmation or transaction ID from WinZO after initiating the withdrawal? This info will help me suggest the best next steps.

Meanwhile, from what is known, many users are currently experiencing issues with withdrawals not being processed or funds not showing up, mainly because WinZO’s operations have been disrupted due to legal actions against its founders and regulatory challenges1 6.

Given this, here are a few things you can check on your iPhone before contacting official support:
1. Check your bank or payment app (e.g., Paytm, UPI) linked to the withdrawal for any pending transactions or credits.
2. Review your WinZO app transaction history if accessible; sometimes pending or failed withdrawals show there.
3. Look for any emails from WinZO that might explain the status of your withdrawal.

If none of these give you clarity and you still can’t find or receive your withdrawal, the best step is to contact WinZO’s official support at [email protected] with your account details and withdrawal transaction information. They may currently be handling many such cases and can provide account-specific assistance.

Let me know what you find or if you want help drafting the support email! Are you able to access the app's transaction history or get any details about the withdrawal?