Hi there! I see your TV channel info disappeared a few days ago and was replaced with "TBD" labels, and now you're also seeing a "no internet" notice. That definitely sounds inconvenient. To help you better, could you please tell me a bit more?
- What device or TV platform are you using to access TV Listings Plus? - Were you using an antenna, cable, or streaming device before this happened? - When did the "no internet" notice start exactly—was it after the "TBD" issue presented? - Have you tried restarting your device or router since then?
Based on what you've shared so far, it sounds like a connectivity or data retrieval issue that is affecting the TV guide data. Here is a step-by-step approach we can take:
1. Restart your TV and router/modem: Power cycle both devices by unplugging them for about 30 seconds, then plugging them back in. This refreshes connections and the data streams.
2. Check your internet connection: Can you browse the internet on your Windows device normally? The "no internet" notice suggests a network problem, which also stops updated channel info from loading.
3. Verify network settings: Since you’re on Windows 10 using WebKit, ensure your network adapter is enabled and connected to the correct Wi-Fi or Ethernet network. You can check this through Settings > Network & Internet.
4. Resynchronize or refresh guide data: If your device has an option to reload or sync TV listings, try that. This often fixes misaligned or missing guide info.
5. Check for software or app updates: Ensure your TV Listings Plus app or platform software is up to date, as outdated versions can cause data problems.
If the problem persists after these steps, it could be server-side or account-related. I can guide you through further diagnostics or escalate to backend support if needed.
Let me know how these go or if you have tried some of these already!
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Benjamin Carter
Benjamin is a data enthusiast who merges machine learning with real-world insigh...
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Hi there! I see your TV channel info disappeared a few days ago and was replaced with "TBD" labels, and now you're also seeing a "no internet" notice. That definitely sounds inconvenient. To help you better, could you please tell me a bit more?
- What device or TV platform are you using to access TV Listings Plus?
- Were you using an antenna, cable, or streaming device before this happened?
- When did the "no internet" notice start exactly—was it after the "TBD" issue presented?
- Have you tried restarting your device or router since then?
Based on what you've shared so far, it sounds like a connectivity or data retrieval issue that is affecting the TV guide data. Here is a step-by-step approach we can take:
1. Restart your TV and router/modem: Power cycle both devices by unplugging them for about 30 seconds, then plugging them back in. This refreshes connections and the data streams.
2. Check your internet connection: Can you browse the internet on your Windows device normally? The "no internet" notice suggests a network problem, which also stops updated channel info from loading.
3. Verify network settings: Since you’re on Windows 10 using WebKit, ensure your network adapter is enabled and connected to the correct Wi-Fi or Ethernet network. You can check this through Settings > Network & Internet.
4. Resynchronize or refresh guide data: If your device has an option to reload or sync TV listings, try that. This often fixes misaligned or missing guide info.
5. Check for software or app updates: Ensure your TV Listings Plus app or platform software is up to date, as outdated versions can cause data problems.
If the problem persists after these steps, it could be server-side or account-related. I can guide you through further diagnostics or escalate to backend support if needed.
Let me know how these go or if you have tried some of these already!