Hi there! I see you're experiencing a white screen on your Ooma Home Phone. To help you better, could you please clarify if this white screen appears on the handset itself, the base station, or maybe when you log into any software or app? Also, are you seeing any lights or other signs that the device is on or responding?

Meanwhile, I can begin with some general troubleshooting steps that might help resolve the white screen issue:

1. Power Cycle the Device:
Unplug the Ooma base station and handset from power sources (if applicable), wait about 30 seconds, and then plug them back in. This often resolves temporary glitches.

2. Check Screen Brightness:
Sometimes the screen brightness might be turned all the way down, which could cause the screen to appear white or blank. If your handset has a brightness control, try increasing it.

3. Remove and Reinsert Batteries:
If you're using a cordless handset like the HD2 or HD3, try removing the batteries, wait a moment, then reinsert them to reset the handset.

4. Unpair and Repair Handset:
For models like HD3, unpairing the handset from the base station and then pairing again can fix display issues.

5. Reset Device to Factory Settings:
If the above steps don't work and you're still stuck on a white screen, a factory reset might be necessary. I can guide you on this based on your specific model once I know which device you have.

Could you please tell me which model of Ooma Home Phone you are using and where the white screen shows up? Also, have you already tried any of the above steps? This info will help me provide you with precise guidance.

iphone gets white screen

Thanks for clarifying that you're seeing a white screen with the Ooma Home Phone app on your iPhone. Let’s work through this together.

The white screen issue with apps on iPhone can happen for a few reasons, typically related to the app getting stuck or a glitch in how it loads. Here’s a simple step-by-step approach to fix it:

1. Force Close the Ooma App:
- Double-press your iPhone’s Home button (or swipe up from the bottom if you have Face ID) to bring up the app switcher.
- Find the Ooma app and swipe it up off the screen to close it fully.
- Reopen the app and check if the white screen has cleared.

2. Restart Your iPhone:
- Hold down the power button and either volume button (on iPhone X and later) until the “slide to power off” appears.
- Power off your phone, wait 30 seconds, then turn it back on.
- Launch the Ooma app again.

3. Check for App Updates:
- Go to the App Store, tap on your profile icon, and scroll down to see if there is an update for the Ooma app. Installing updates can often fix bugs like white screens.

4. Uninstall and Reinstall the Ooma App:
- Press and hold the Ooma app icon until it wiggles, then tap the “X” or “Remove App” option to delete it.
- Go back to the App Store, download, and install the Ooma app anew.
- Log back in and see if this resolves the issue.

5. Check Your Network Connection:
- Make sure your iPhone is connected to a stable Wi-Fi or cellular network. Sometimes the app shows a blank or white screen when it cannot load data.

If you’ve tried these steps or if the issue persists after them, there may be a more specific app-related bug or even an account configuration issue.

Would you be comfortable trying these steps now? Also, let me know your iPhone model and iOS version if possible — that info helps tailor the advice better.