Hi there! I understand your MoDOT Traveler app is stuck on the sync screen on your iPhone with iOS 18.7. Let's see if we can get that sorted out for you.

Could you tell me a bit more about when this happens? For example:
- Does it get stuck every time you open the app, or only sometimes?
- Are you connected to Wi-Fi or cellular data when this happens?
- Have you tried closing the app and reopening it, or restarting your phone?

Meanwhile, here’s a step-by-step approach to get started:

1. Check Internet Connection
Make sure your iPhone has a stable internet connection—try switching between Wi-Fi and cellular data to see if syncing improves.

2. Force Close and Reopen the App
On iPhone 18.7, swipe up from the bottom and pause in the middle to open the app switcher, then swipe the MoDOT Traveler app off the screen to close it. Then reopen the app.

3. Restart Your iPhone
Sometimes a fresh start helps. Press and hold the side button with either volume button until the power off slider appears, turn it off, then turn your iPhone back on.

4. Update the App
Open the App Store, tap your profile icon, and check if there’s an update available for MoDOT Traveler. Installing the latest version can resolve syncing bugs.

5. Reinstall the App
If the above doesn’t work, uninstall the app (long press the app icon and tap Remove App), then reinstall it from the App Store. This clears any corrupted data that might be causing the issue.

If after these steps the app is still stuck on syncing, it might be a backend issue or a known app problem. According to some updates, there have been syncing issues resolved previously, so it's worth checking if there's an ongoing outage or update notice from MoDOT1.

Try these steps and let me know how it goes! Are you satisfied with the solution I provided so far?

App stuck on sync