[FanDuel Sports Network] Screen repeats

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Tina
1 year ago In FanDuel Sports Network
Screen repeats

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Pierre

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1 year ago

Hi there! I understand you’re experiencing screen repeating issues while using the FanDuel Sports Network on your iPhone running iOS 18.4.1. Let’s get to the bottom of this together.

To clarify a bit more: does the screen keep showing the same segment of a video repeatedly, or is it the entire app interface that seems to loop or refresh over and over? And is this happening with live streams, replays, or both?

In the meantime, here are some helpful steps to try:

1. Restart the App: Close the FanDuel Sports Network app completely (swipe it off from the app switcher) and then reopen it. This often resolves temporary glitches.

2. Clear Cache in Safari (if you're using the browser):
- Go to your iPhone’s Settings.
- Scroll down and select Safari.
- Tap on “Clear History and Website Data.”
This can help if you’re streaming via the website in a browser, removing old data that might interfere.

3. Check for App Updates: Make sure you have the latest version of the FanDuel Sports Network app installed.
- Open the App Store.
- Tap your profile icon on the top right.
- Scroll to see updates and update the FanDuel app if available.

4. Restart Your iPhone: Sometimes a simple reboot can fix streaming issues by resetting temporary system states.

5. Check Network Connection: Ensure your Wi-Fi or cellular data is stable. You can try switching between them or reset network settings:
- Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
(Note: this will remove saved Wi-Fi passwords.)

If you’ve tried some of these already, could you let me know which ones? If the issue persists, we can dive into more advanced troubleshooting.

Are you streaming directly through the FanDuel app or through a browser on your iPhone? That info will help me tailor advice more precisely.

Let me know how it goes!

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