[Vita Mahjong] I click on the screen but nothing happens

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Pamela Pruitt
10 months ago In Vita Mahjong
I click on the screen but nothing happens

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Hi there! I see you’re having trouble where clicking the screen in the Vita Mahjong app doesn’t do anything on your Android 10 device with WebKit browser. To help you better, can you tell me a bit more?

- Is the app fully loading, or does it get stuck on a particular screen?
- Did this issue start suddenly after an update or something else?
- Have you tried tapping different areas, or is the whole screen unresponsive?
- Have you already tried any steps like restarting the app or the device?

While I wait for your details, here are some initial steps you can try that often fix unresponsive touch issues in apps like Vita Mahjong:

1. Close and Restart the App: Fully close Vita Mahjong from recent apps, then reopen it.
2. Restart Your Device: Sometimes a simple reboot can clear temporary glitches.
3. Clear App Cache: Go to Settings > Apps > Vita Mahjong > Storage > Clear Cache. This removes temporary files that might cause issues without deleting your game data.
4. Check for Updates: Make sure both your Android system and Vita Mahjong app are up-to-date.
5. Reinstall the App: If nothing works, uninstall Vita Mahjong and download it again from the official store.

If the app loads but the screen is frozen or clicks aren't detected, clearing cache or reinstalling often helps. Also double-check you have a stable internet connection if the app needs it.

Does that sound good to start? Let me know if you have tried any of these, or if the issue is different so I can guide you further!

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Pamela Pruitt
10 months ago

I click on the screen but nothing happens

user
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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Thanks for your patience! Since you mentioned clicking on the screen does nothing, and given your WebKit-based browser on Android 10, it sounds like the app or game interface isn’t responding to your touch inputs.

Here are some refined steps optimized for your setup to try and resolve this issue:

1. Clear Browser Cache & Data for WebKit
Since you’re on WebKit browser (likely a browser like Chrome or a similar WebView), try clearing the browser cache and data to remove any corrupted temporary files that might block interaction. Go to Settings > Apps > Your Browser > Storage > Clear Cache & Clear Data.

2. Force Stop and Restart Browser
After clearing, force stop the browser from the app settings and then reopen it before loading Vita Mahjong again.

3. Disable Browser Extensions or Experimental Features
If you have any browser extensions or experimental WebKit features active, try disabling them — sometimes those interfere with app responsiveness.

4. Try Another Browser or Use Vita Mahjong App
If you are launching the game through a browser, consider downloading the dedicated Vita Mahjong app directly from the Google Play Store. The app typically offers a more optimized and responsive experience than running via browser.

5. Check Network Connection
Double-check your internet connection because Vita Mahjong sometimes depends on server communication to respond correctly.

6. Update Your Android System and Browser
Make sure your Android 10 OS and browser (WebKit) are fully updated.

If all these steps fail, it could be a compatibility issue with the browser and Android 10 version. Switching to the official Vita Mahjong app usually resolves most responsiveness problems and is recommended for the best experience.

For further reference, some players found reinstalling the app or clearing cache helped with unresponsiveness or freezing issues in Vita Mahjong1 2.

Would you like guidance on how to clear cache on your device or steps to install the app if you prefer? Let me know! Are you satisfied with the solution I provided?

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