Hello! I’m Charlotte Green, here to help you get your Cricket Australia Live app running smoothly. I’d like to understand a bit more about the slow performance you’re experiencing.

- Is the app slow to start up, or does it lag during live match streaming or navigation?
- Are you connected to a stable internet connection when you notice these delays?
- Have you tried any fixes already like restarting your device, reinstalling the app, or checking your internet speed?

This will help me guide you through the best steps to improve the app’s performance.

I have done all that, I have even been to Telstra and they said it is the Apps issue!

Thanks for letting me know about all the steps you've taken already, including checking with Telstra. Since basic fixes like reinstalling and checking your network didn’t resolve the Cricket Australia Live app’s slow performance, let's delve a bit deeper.

Here are some advanced steps tailored for your Windows device using a WebKit-based browser:

1. Clear Browser Cache and Cookies
Sometimes, stored data can slow down app-like web experiences. Clear your browser cache and cookies by going to your browser settings > Privacy > Clear browsing data. Then restart the browser.

2. Disable Browser Extensions
Some extensions may interfere with web app performance. Temporarily disable all extensions and try opening Cricket Australia Live again.

3. Check for Browser Updates
Ensure your WebKit browser is fully updated to avoid compatibility issues.

4. Try a Different Browser
Since you're on Windows, if possible, test using another browser like Chrome or Firefox to check if performance improves.

5. Check CPU and Memory Usage
Press Ctrl+Shift+Esc to open Task Manager; look for any apps using high CPU or memory during app use and close unnecessary ones.

6. Network Diagnostics
Although Telstra verified your connection, try switching to another network (for example, a mobile hotspot) temporarily to rule out subtle network issues.

7. Look for Known App Issues
There are reports from users about ongoing glitches in the app, sometimes causing crashes or slow responses. Cricket Australia support updates known issues at https://playcricketsupport.cricket.com.au/hc/en-us/p/CA_Current_Issues_Systems, which might be worth checking for current outages or bug fixes.

If all this still doesn’t help, the issue could be on the app backend side, and contacting Cricket Australia support directly at [email protected] would be the best next step for them to investigate further.

Does this approach make sense? Would you like me to help with any of these steps?

I have 50+ Apps on my iPhone 14 and they ALL work and in good time, its the morons at Cricket Australia!

I completely get that it’s frustrating when an app you want to use doesn’t perform like the rest on your device, especially something as popular as the Cricket Australia Live app on your iPhone 14.

I checked the latest information about Cricket Australia Live app issues on iPhone 14, and there haven’t been widespread reports of device-specific bugs recently. The app is regularly updated with performance improvements and fixes, according to the latest App Store details1 and official sources8.

Given that your other apps run fine, this could point to either:
- A temporary app-side issue affecting certain users or app versions.
- Some conflict with the current app version on your device.

Here’s what I recommend to try next on your iPhone 14:

1. Make sure the app is fully updated: Go to the App Store, check for updates, and install the latest version of Cricket Australia Live.
2. Check app permissions: Go to Settings > Cricket Australia Live and ensure all necessary permissions (like network access) are enabled.
3. Restart your iPhone: A fresh restart clears cached processes.
4. Clear app cache and data: While iOS limits direct cache clearing, you can delete the app and reinstall to refresh all data (which you said you’ve done, but maybe try it once more after the update).
5. Check your internet connection: Although other apps work fine, it’s worth testing on a different Wi-Fi network or mobile data to isolate network-related issues.
6. Contact Cricket Australia support: Since some issues may be backend-related, their team can offer the latest updates or possible fixes. You can reach them at [email protected].

If you want, I can guide you through any of these steps in detail.

Are you satisfied with this approach? Would you like me to help with the app update or checking permissions?