Hi there! I understand that Bingo Dash is getting stuck at 90% loading, even after you've tried restarting and reinstalling. That must be tricky. Just to clarify, are you playing on Wi-Fi or cellular data? And have you noticed if this happens in any specific spot (like right after a certain screen or action)?

Meanwhile, here’s a step-by-step plan to try next:

1. Force close the app completely: Double-click your Home button or swipe up from the bottom (depending on your iPhone model) to see your app switcher. Then swipe Bingo Dash off the screen to close it fully. Relaunch it afterward.

2. Toggle your network connection: Turn your Wi-Fi or cellular off, wait 10 seconds, then turn it back on. Sometimes connectivity glitches can stall loading.

3. Check for any iOS or app updates: Go to Settings > General > Software Update to ensure your device’s iOS is current. Also, visit the App Store and check if Bingo Dash has any updates pending.

4. Clear game cache indirectly: iOS doesn't let you clear app cache directly, but reinstalling usually helps. Since you’ve reinstalled, this should be covered.

5. Try switching between Wi-Fi and cellular data: If you’re on Wi-Fi, try cellular or vice versa to see if the network might be the issue.

6. Close all other apps running in the background: Sometimes, limited resources can slow down loading.

If none of these work, the issue might be on the server side or an account-related glitch. At that point, I can assist you with checking if there are known outages or escalate to our support team.

Could you please try those and tell me if the loading progresses beyond 90%? Also, any details you can add will help me narrow it down!

I tried all of that to no avail.

Thanks for letting me know you’ve tried the basic steps with no luck. Given that, let me dig a bit deeper based on what I’ve found.

One thing that can sometimes cause loading to stall around 90% is related to app permissions, especially on iOS. For Bingo Dash, please check if “Allow Tracking” is enabled, as sometimes the app needs this permission for proper login or loading. You can find this in:

- Go to Settings on your iPhone
- Scroll down and tap Privacy & Security
- Tap Tracking
- Make sure Allow Apps to Request to Track is enabled, and specifically find Bingo Dash in the list and enable tracking permission if it’s listed.

If that doesn’t work, it might be worth checking if there are any known server issues or outages. There have been cases where users encounter loading issues during maintenance or temporary downtime.

Additionally, I found some users who faced similar issues and sometimes resolved it by signing out of their Apple ID and signing back in (temporarily) to refresh authentication with their services. This is a bit more advanced but can be helpful:

- Open Settings > tap your name (Apple ID)
- Scroll down and tap Sign Out (note you’ll need your Apple ID password)
- After signing out, restart your iPhone, then sign back in through Settings.

If that’s not something you want to try on your own, I can guide you through it.

Lastly, if none of these steps help, it’s a good idea to reach out directly to Bingo Dash support via their official support email or chat, providing your device details and the steps you’ve taken. They can check your account for any server-side issues.

Would you be willing to try checking the tracking permission first? And please let me know if you want to explore signing out and back into your Apple ID or if you want me to help escalate this to the Bingo Dash support team.