Hi there! I see you're encountering the "Council not Participating" error when trying to log in to the Digital Cookie app, but the website works fine for you. Let's see if we can get to the bottom of this together.

To start, this error usually means that the app thinks your Girl Scout council hasn’t enabled participation for the Digital Cookie program, but since the website works, it sounds like it might be a sync or account recognition issue in the app.

Here’s what I suggest you try step-by-step:

1. Verify Council Participation: Double-check with your troop or council leader to confirm your council is officially participating in Digital Cookie for this season. Sometimes apps may lag in updates even if the website has moved forward.

2. Update the App: If you are using the Digital Cookie app on your device (even though you mentioned Windows and WebKit browser, some users use the app on other devices), ensure it’s the latest version. Older versions might not sync properly. If you don’t use the app, skip this step.

3. Clear Cache and Cookies in Browser: Since you’re using a WebKit browser on Windows 10, clearing cache and cookies might help the login process from the browser or web-based apps, sometimes clearing stored data resolves these mismatch errors.

- Go to your browser settings > Privacy and Security > Clear browsing data > Select Cookies and Cached images > Clear.

4. Try Logging in from a Different Browser or Incognito Mode: This can help rule out browser-specific issues with cookies or stored data.

5. Check Login Email and Account Type: Sometimes using a different email account associated with a troop, family, or parent login can cause this error. Ensure you’re using the exact email registered with your council’s Digital Cookie system.

6. Contact Council or Digital Cookie Support: If none of these steps work, it could be an internal setup or synchronization issue on the council side with the app authentication system. The official Digital Cookie Support team can verify your council’s participation status in the app and fix backend issues if necessary. You can reach them at [email protected] or visit Digital Cookie Support for more help.

Would you like me to guide you through cache clearing or trying a different browser? Or do you have more details about where you are logging in (web app or mobile app) and the device specifics? That way, I can provide more tailored help.