Hi! I’d be happy to help you set the schedule for your Atomi Smart Spots. To get started, could you tell me if you’re using the Atomi Smart app on your Windows device or another device like a phone or tablet? Also, have you already tried any steps to set the schedule, or is this your first time attempting it?

Meanwhile, here’s a general way to set schedules for Atomi Smart devices:

1. Open the Atomi Smart app and select your Atomi Smart Spot from the device list.
2. On the control page for your spot lights, look for the “Timer” or “Schedule” option, usually at the bottom right.
3. Tap the Timer, then set the desired time for the lights to turn ON, choose repeat options (like daily or specific days).
4. Similarly, create a second Timer or schedule to turn the lights OFF at your preferred time with repeat settings.
5. Save your schedules.

Let me know what you see in your app and if you’ve tried these steps already. We can go deeper from there!

Schedule function is unavailable

Thanks for letting me know that the schedule function is showing as unavailable. To better assist you, let’s clarify a few things first:

1. Are you able to control your Atomi Smart Spot manually through the app (like turning it on/off right now)?
2. Are all your devices updated with the latest firmware and is the Atomi Smart app updated to the newest version on your Windows device?
3. Are you possibly connected through a bridge or hub, or directly to WiFi?

Sometimes the schedule function might be disabled if the app or device is out of sync or if there are connection issues. Meanwhile, you can try these steps:

1. Force quit the Atomi Smart app completely, then relaunch it. This can refresh app functions.
2. Restart your Windows device, and also unplug and plug back in your Atomi Smart Spot or bridge if you use one.
3. Check your internet connection to ensure it is stable since schedule syncing requires internet.
4. Confirm that your app account is logged in and synced properly.

If these don’t restore the schedule feature, it may be a temporary app or server issue on Atomi’s side, or a firmware compatibility glitch. I can help confirm that with you or escalate to Atomi Smart support if needed. Would you be comfortable checking these and letting me know what you find?

If you want, I can also retrieve specific troubleshooting documentation for scheduling issues from Atomi’s support site. Just let me know!

Still not working after trying your suggestions, please request Atomi support

I’m sorry to hear the schedule feature is still not working after trying those steps. To get you the best assistance from Atomi Smart's dedicated team, I will forward your issue.

You can also reach out to Atomi Smart support directly via:
- Email: [email protected]
- Phone: 1-800-757-1440 (Mon-Fri, 9am-5pm EST)
- Their contact page: Atomi Smart Contact

When contacting them, please mention that the schedule function is unavailable despite troubleshooting steps like app restarts, device reboots, WiFi checks, and app updates. This will help them assist you faster.

If you want, I can guide you through drafting a message or provide any additional info for the support team. Would you like me to assist with that?