[ReelFusion] Doesn’t send code to SMS to verify phone

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Samantha Elliott
9 months ago In ReelFusion
Doesn’t send code to SMS to verify phone

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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9 months ago

Hi! I see you’re having trouble receiving the SMS verification code from the ReelFusion app on your iPhone running iOS 18.6.2. Let’s try to get that sorted out for you.

First, just to understand better:
- Is your phone number correctly entered in the app?
- Have you checked if you get texts from other numbers normally?
- Are you connected to a stable network (Wi-Fi or cellular)?
- Have you tried tapping “Resend Code” in the app?

Here’s a step-by-step approach we can try:

1. Confirm Phone Number: Double-check that the phone number you entered in ReelFusion matches your actual number including country code.

2. Check Message Blocking: Sometimes, iOS settings or carrier settings can block certain messages. Go to Settings > Messages and make sure “Filter Unknown Senders” is off and SMS/MMS messaging is enabled.

3. Restart your iPhone: A quick restart can refresh network connections and resolve minor glitches.

4. Toggle Airplane Mode: Turn on Airplane mode for about 30 seconds, then turn it off. This resets connection to cellular networks.

5. Check for Carrier Settings Update: Go to Settings > General > About. If there’s a carrier settings update, you’ll see a prompt to install.

6. Try Switching Networks: If you’re on Wi-Fi, try turning it off and receive the code over cellular, or vice versa.

7. Clear App Cache or Reinstall App: If none of the above works, try uninstalling and reinstalling ReelFusion to clear any app-related issues.

If you still don’t receive the code after these steps, it’s possible there’s a server-side delay or issue. Sometimes carriers may block or delay SMS from automated systems. In that case, contacting ReelFusion support directly for backend verification or checking if there’s a known outage could help.

Let me know which steps you've tried already or if you need help walking through any of these! Are you satisfied with the solution I provided so far?

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