Hi there! I understand you’re watching the short videos on the Readward app but not receiving points, and it keeps asking you to watch again. Let's get that sorted out.

To start, can you confirm if this happens with every video you watch or just certain ones? Also, have you tried closing the app completely and reopening it, or restarting your Android device? These simple steps often refresh the app’s connection and might fix the issue.

Meanwhile, here’s a step-by-step guide you can try:

1. Fully close the Readward app: On your Android device, open the recent apps view and swipe Readward off to close it completely.
2. Clear the app cache: Go to Settings > Apps > Readward > Storage > Clear Cache. This clears temporary files that might cause glitches without deleting your data.
3. Restart your device: Power off and turn it back on to refresh system processes.
4. Check your internet connection: Make sure you have a stable internet connection as unstable networks can interrupt video verification.
5. Update the app if available: Visit the Google Play Store and check if there’s an update for Readward. Sometimes the developers fix reward-related bugs in new versions.
6. Try watching videos again after these steps: See if points are awarded after a video finishes.

If after this it still repeats asking you to watch videos without giving points, it could be a temporary issue with Readward’s reward system. Sometimes server glitches or ad delivery problems cause this loop. Users have reported similar issues where waiting for some hours or the next day helped because the system resets4.

Let me know if you’ve tried any of these already or if it’s specific just to one video or happens generally. We’ll get it fixed! Are you comfortable trying these steps so far?