Hi! I understand you're experiencing a technical error when trying to log in to the SWISS app, even after resetting your password multiple times. To help you better, could you tell me exactly what the error message says? Also, are you trying to log in on the app or through a web browser on your Android device?

Meanwhile, I can suggest some steps that usually resolve such login issues:

1. Check your internet connection: Make sure your device has a stable internet connection.
2. Clear app cache: On Android 10, go to Settings > Apps > SWISS app > Storage > Clear Cache. Then restart the app and try again.
3. Disable battery optimizations: Sometimes, battery optimization settings interfere with app functionality. Go to Settings > Apps > SWISS app > Battery > Disable Battery Optimization.
4. Ensure the app is updated: Verify you have the latest version of the SWISS app from the Google Play Store.
5. Try logging in from a web browser: Open your browser (WebKit) and go to the SWISS website to see if you can log in from there.
6. Avoid VPN or proxy connections: If you are using any VPN, try disabling it temporarily as it might cause login issues.

If you have already tried these or if the issue persists, please let me know the exact error message or any steps you've already taken. We can then look into some advanced troubleshooting or possible server-side issues.

Are you currently able to access any other SWISS services successfully, or is the login error consistent everywhere?

I can login on my desktop computer but get a technical error on my android phone

Thanks for the update! Since you can log in on your desktop but get a technical error on your Android phone using the SWISS app, it suggests the issue is isolated to the app or the phone environment.

Here’s what I recommend:

1. Uninstall and Reinstall the SWISS app:
Uninstalling the app and then reinstalling it fresh often clears any corrupted files or settings causing the error. After reinstalling, try logging in again.

2. Clear Cache and Data (if not already done):
Go to Settings > Apps > SWISS app > Storage > Clear Cache and Clear Data, then restart the app.

3. Check for Device or Security Restrictions:
Make sure your Android 10 device isn’t running any apps that could block the SWISS app’s login process, such as VPNs, firewall apps, or root management apps like SuperSU or Magisk, as they can interfere with secure apps.

4. Update Your Android System:
Ensure your Android 10 is fully updated. Sometimes system updates resolve app compatibility issues.

5. Use the Web Browser Temporarily:
Since you can log in through your desktop, try logging into SWISS via your Android browser (WebKit). This can help continue your tasks while we troubleshoot the app issue.

If these steps don't solve the problem, it could be a specific compatibility or security issue between the app version and your device. In that case, contacting SWISS support directly with your device details to check for any known bugs or upcoming patches would be best. You can reach them at [email protected].

Would you like me to guide you through the uninstall and reinstall process? Or any other step specifically?