Hi! I understand you're having trouble opening the iStrip+ app on your device. I’d like to help you get it working. To get started, could you tell me a bit more about what happens when you try to open the app? For example, does it crash immediately, freeze on the splash screen, or just fail to launch at all? Also, have you tried any fixes so far?

Fail to launch. I click to open but the page closes imediatly

Thanks for the extra details! Since the iStrip+ app closes immediately when you try to open it on your Android 10 WebKit device, let's try a few straightforward steps that often help with this kind of behavior:

1. Clear Cache and Data:
- Go to your device Settings > Apps > find iStrip+.
- Tap Storage, then tap Clear Cache first.
- Try opening the app again. If it still closes, go back and tap Clear Data (this may log you out or reset app settings).

2. Restart Your Device:
- Sometimes a simple reboot frees up memory and resolves minor glitches.

3. Check for App Updates:
- Open the Google Play Store, search for iStrip+, and see if there is an update pending. Installing updates can fix bugs.

4. Reinstall the App:
- Uninstall iStrip+ completely.
- Restart your device.
- Reinstall the app from the Play Store.

5. Check Available Storage and RAM:
- Low storage or memory can cause apps to crash immediately.
- In Settings, check storage space and close background apps to free memory.

If none of these work, there might be a deeper issue with compatibility or a bug that needs developer attention. In that case, you could email iStrip+ support at [email protected] with your device info and the issue.

Would you like me to guide you through any of these steps in detail?

I tried installing it on pther device and still won t work

Thanks for sharing that you tried installing iStrip+ on another device and it still won’t open. That helps narrow down the issue since it may not be specific to one device.

Based on what I’ve found, here are some possibilities and next steps to try:

1. Check Network Compatibility:
Some smart LED strip apps, including iStrip+, require a 2.4 GHz Wi-Fi network. If your router is set to 5 GHz or a mixed band, the app might fail to work properly. Try disabling 5G temporarily or connecting your phone to just the 2.4 GHz band and then launch the app again.

2. App Version and Device Compatibility:
Ensure you have the latest version of the iStrip+ app installed from the official Google Play Store. Some reports indicate the app can be unstable or incompatible with certain Android versions or devices, especially if the device OS is very old or customized.

3. Permissions and Settings:
Double-check that the app has necessary permissions allowed, such as location, storage, or Bluetooth if applicable. Restricted permissions can prevent the app from initializing properly.

4. Router and Device Limits:
Some routers limit the number of connected devices or have firewall rules that may interfere. Try connecting your phone and the device to a different network or hotspot temporarily to see if that helps.

5. Alternative Software Approach:
If none of the above work, there might be a known bug in the current app version or deeper compatibility issue. I suggest contacting iStrip+ support by emailing [email protected] with details about your devices, Android version (10), and the problem. They may have updates or patches to help out.

If you want, I can also help guide you to check your Wi-Fi settings and app permissions step-by-step. How would you like to proceed?

Are there known bugs in the current version of iStrip+?

I looked into the current situation with the iStrip+ app. There hasn't been any widespread or recent reports of major bugs causing the app to fail launching outright, but there have been some minor bug fixes in recent updates that the developers have addressed for the Android version. Some users have reported occasional connectivity or stability issues, but nothing widely recognized as a crashing-on-launch bug yet.

Since you are experiencing the app closing immediately upon open on two different devices, it might be related to compatibility issues, especially with your Android 10 WebKit environment, or possibly a permission or network-related problem. The developers have released minor bug fixes, but if this issue persists, it’s a good idea to reach out directly to iStrip+ support with your device and OS details for further assistance.

If you'd like, I can help you prepare the details to send to their support email: [email protected].

Would you like to try some more specific checks on permissions or network settings before contacting the support team?

App won't open