Hi there! I understand that when you tap on a track in the Dwell app, it starts playing from the middle instead of the beginning. That’s definitely not the usual behavior. Just to make sure I get this right before we troubleshoot: does this happen with all tracks or only specific ones? Also, are you tapping on a downloaded track or streaming it live?
Meanwhile, here's a step you can try right away that often helps: the Dwell app has a feature called "Continue Listening," meaning that when you reopen or resume a track, it picks up where you last left off rather than starting fresh. So if the app thinks you've already listened to part of the track, it will start from that spot in the middle.
To test this: 1. Try going back to your library or queue. 2. Look for any option like "Start Over" or tap the track and manually drag the playback slider back to the start. 3. Close the app completely (swipe it away from recent apps). 4. Open the Dwell app again and tap the track – see if it now starts at the beginning.
If the app is always resuming the last listening position, this might be why it's starting in the middle. Unfortunately, the current version of Dwell does not automatically reset to the start every time you play a track, so manually moving back to the beginning or using the "Continue Listening" option explicitly is needed2.
Let me know if this matches what’s happening, and if so, I can guide you further on managing or resetting that playback position on your Android device. If the issue is something else, just tell me a bit more about what you see!
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Emily Roberts
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Hi there! I understand that when you tap on a track in the Dwell app, it starts playing from the middle instead of the beginning. That’s definitely not the usual behavior. Just to make sure I get this right before we troubleshoot: does this happen with all tracks or only specific ones? Also, are you tapping on a downloaded track or streaming it live?
Meanwhile, here's a step you can try right away that often helps: the Dwell app has a feature called "Continue Listening," meaning that when you reopen or resume a track, it picks up where you last left off rather than starting fresh. So if the app thinks you've already listened to part of the track, it will start from that spot in the middle.
To test this:
1. Try going back to your library or queue.
2. Look for any option like "Start Over" or tap the track and manually drag the playback slider back to the start.
3. Close the app completely (swipe it away from recent apps).
4. Open the Dwell app again and tap the track – see if it now starts at the beginning.
If the app is always resuming the last listening position, this might be why it's starting in the middle. Unfortunately, the current version of Dwell does not automatically reset to the start every time you play a track, so manually moving back to the beginning or using the "Continue Listening" option explicitly is needed2.
Let me know if this matches what’s happening, and if so, I can guide you further on managing or resetting that playback position on your Android device. If the issue is something else, just tell me a bit more about what you see!