Hi! I see your Hiya app is crashing frequently on your Android 10 device. Let's get that sorted out together. To start, could you tell me if the app crashes right after opening, during specific actions, or randomly? Also, have you tried any fixes already, like restarting your phone or reinstalling the app?

While you reply, here’s a simple step-by-step approach we can try:

1. Clear the app cache:
- Go to Settings > Apps (or Apps & notifications).
- Find and tap Hiya.
- Tap Storage, then Clear cache.
This removes temporary files that might cause crashes without deleting your data.

2. Clear app data (if cache alone doesn’t help):
- In the same Storage section, tap Clear data or Clear storage.
- Note: This may reset your Hiya settings.

3. Restart your phone to refresh the system.

4. Ensure your Hiya app is updated to the latest version from Google Play Store.

5. If it still crashes, uninstall Hiya, restart your device, then reinstall the app.

Because your OS is Android 10, sometimes system updates or app compatibility can trigger crashes. If these steps don't do the trick, we can check if your Android system is up to date next.

Let me know which steps you've done or if the problem happens in specific ways—that will help me guide you further!