[TiVo] App store not working on TIVO tv

M
Max
3 months ago In TiVo
App store not working on TIVO tv

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Henry Adams

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3 months ago

Hi there! I understand that you're having trouble with the TiVo App not working on your TiVo TV when you try to use the App Store. To help you better, can you tell me a bit more? Are you having trouble downloading the TiVo app, opening it, or is the app not functioning correctly after installation?

Meanwhile, here are some general steps we can try to get the TiVo app working on your TiVo TV with Android 10:

1. Force Stop and Restart the App:
- On your TiVo TV, long-press the TiVo app icon.
- Select "Info."
- Tap "Force Stop."
- Then reopen the app to see if it works.

2. Check for Updates:
- Make sure your TiVo TV system software is up to date.
- Open the Google Play Store (or TiVo App Store) on your TiVo device and check if there is an update available for the TiVo app itself. Update if needed.

3. Restart Your TiVo TV:
- Sometimes a simple restart clears glitches. Power off your TiVo device fully, wait 30 seconds, and then power it back on.

4. Clear App Cache and Data:
- Go to Settings > Apps > TiVo app.
- Select "Storage" and then clear cache first.
- If that doesn’t work, try clearing data (note: you may need to log in again after this).

5. Check Internet Connection:
- Ensure your TiVo TV is connected to the internet via Wi-Fi or Ethernet.
- You can verify connection in Settings > Network.

If you’ve tried any of these steps, please let me know which ones, so I can help you further.

Are you able to try these out now?

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