Hi! I see you're stuck on the "Loading Courses" page after logging into Revel for the first time. Let's work through some steps to get you moving forward.

First, can you tell me if you are using the Revel app or accessing Revel through a browser on your Windows 10 device?

In the meantime, here are some quick things to try that often resolve this kind of issue:

1. Refresh or Restart: If you're in a browser, try refreshing the page or closing and reopening the browser. If you're in the app, close the app completely and reopen it.

2. Check Your Internet Connection: Make sure your connection is stable. Sometimes slow or intermittent internet can cause loading problems.

3. Clear Cache and Cookies (for browser users): Sometimes, stored browsing data can interfere:
- In your browser, go to settings and clear the cache and cookies.
- After clearing, restart the browser and try logging in again.

4. Update or Reinstall the App (if using the app): If you’re on the app, ensure it is updated to the latest version. If it is up to date, try uninstalling and reinstalling it.

5. Disable Browser Extensions or Security Software Temporarily: Sometimes, browser extensions or antivirus/firewall settings can block content loading.

If you’ve already tried any of these, let me know which ones, and we’ll dive deeper. Also, do you see any error messages or does the loading just stay forever?

We can go from there!

The loading just stays forever. I am using the app on the most recent version, and I have high-speed internet.

Thanks for that info. Since you’re on the latest version of the Revel app with high-speed internet and the loading just keeps going without any progress, let’s try a few more specific steps:

1. Force Close the Revel App Completely:
- Press Ctrl + Shift + Esc to open Task Manager.
- Look for the Revel app under “Apps” or “Processes.”
- Select it and click “End Task” to shut it down fully.
- Then reopen the app to see if it loads properly.

2. Check for Network Restrictions:
- Sometimes, firewalls or antivirus programs on your Windows 10 device can block connections the app needs.
- Temporarily disable any firewall or antivirus software (please be cautious and re-enable it after testing).
- Try opening the app again to check if it loads.

3. Reset Network Settings:
- Open Command Prompt as Administrator.
- Run these commands one by one, pressing Enter after each:
<br> ipconfig /flushdns<br> netsh winsock reset<br> netsh int ip reset<br>
- Restart your device and try the app again.

4. Check for Revel System Outages or Account Issues:
- Though rare, sometimes server issues or account setup problems on Revel’s side can cause loading issues.
- Visit Revel’s status page or try logging in on a different device to verify.
- If the problem persists, contacting Revel’s support might be necessary.

Let me know after trying these if the app still stays stuck on loading. We can explore more advanced steps if needed or escalate this to Revel’s technical team for a deeper look1.

Are you comfortable proceeding with these steps?

What to do if Revel app won't load despite good internet?

What to do if Revel app won't load despite good internet?

Thanks for your patience! When the Revel app won’t load despite having good internet, these are some effective steps you can try based on Revel’s general troubleshooting guidelines and common fixes:

1. Clear the App Cache and Data
Sometimes cached data can cause the app to hang. Since you’re on Windows 10 using the app, try to clear its temporary files or reinstall the app to reset its data.

2. Check for App Updates Again
Although you mentioned you have the latest version, double-check the app store or official Revel site for any recent patches or updates that might address loading issues.

3. Verify Your Network Settings—No Proxy or VPN
Network settings like proxy servers or VPNs can interfere with app connections. On Windows 10:
- Go to Settings > Network & Internet > Proxy
- Ensure “Use a proxy server” is off unless specifically needed.

4. Temporarily Disable Firewall/Antivirus
These can block some connections even if the internet is fine. Disable them briefly, then start the app to see if it loads properly.

5. Restart Your Device and Network Hardware
A full restart of your PC and router/modem can resolve unusual network glitches.

6. Try Logging in From a Different Device
This can help check if it’s device-specific or an account issue.

7. Check Revel’s Status Page or Support
Sometimes server-side issues impact app functionality. Revel posts updates on outages or maintenance which you can verify online1 2.

If these steps don’t solve it, let me know. We can look into more advanced diagnostics or escalate this to Revel’s support team to investigate further.

Are you comfortable trying these? Let me know if you want me to guide you through any of the steps!