Hi there! I understand you're having trouble using Kings currency because the LA Kings app freezes when trying to log you in via facial recognition on your Android device. Let’s get that sorted out together.

First, just to clarify:
- Does the app freeze only when you use facial recognition, or does it also freeze if you try to log in with a password or other method?
- Have you tried restarting your device since the problem started?
- Is your app updated to the latest version?

Meanwhile, here’s a step-by-step approach we can try:

1. Restart your device: This can clear out temporary glitches.

2. Clear the app cache for the LA Kings app on your Android 10 device:
- Go to Settings > Apps > find LA Kings app > Storage > tap Clear Cache.
- Then try logging in again using facial recognition.

3. Force stop and reopen the app:
- In the same App info screen, tap Force Stop.
- Reopen the app and attempt login.

4. Update the app:
- Check Google Play Store for any updates.
- If the app is not visible or installable, sometimes an app can be temporarily removed or unstable. I saw users mentioning app crashes and uninstallations on similar issues recently.

5. Switch login method:
- If possible, try logging in using a password or PIN instead of facial recognition, to see if the freeze only happens with biometric login.

6. Reinstall the app:
- Uninstall and reinstall the app. If the app is currently missing from your Play Store, that might be related to an app version issue or temporary removal by developers. In that case, this might explain login problems, and you might need to wait for an update from the developers.

If you’ve tried these already or the app is not available on Google Play, it suggests there might be a temporary issue with the app version for Android devices.

If so, I recommend contacting our dedicated support at [email protected] with details about your device, OS version, and the problem. They can provide updates or an alternative way to access your Kings currency until the app is fixed.

Please let me know what you’ve tried so far or if you want help walking through any of these steps. I’m here to help!

Are you satisfied with this approach?