Hi there! I’m happy to help you get the WNYC app downloaded. Just to make sure I understand correctly, you’re trying to download the WNYC app on your Mac using OS X 10.15.7, and the App Store is giving you an error or simply not downloading it—is that right? Could you tell me if there’s any specific error message or behavior when you attempt the download?

Meanwhile, here’s a simple checklist we can go through:

1. Check Internet Connection: Make sure your Mac is connected to the internet and that the connection is stable.

2. App Store Account: Confirm you are signed in with your Apple ID in the App Store.

3. Compatibility: The WNYC app is primarily designed for iPhones and iPads. Since you’re on a Mac, it’s possible the app isn’t available or compatible with your device. Could you tell me if you searched the App Store on your Mac, or if you’re using an iPhone/iPad?

4. Restart App Store: Quit the App Store completely and relaunch it, then try the download again.

5. Software Update: Check if your Mac OS and the App Store app itself are up to date. Sometimes updates fix app compatibility issues.

If you’re trying to use the app on your Mac and it’s not available—WNYC content is also available through their website or through their web-based streaming, which you can access via your browser.

Let me know the details on the error or behavior, and what device exactly you are using to download the app, so I can guide you better!

The App Store says it can’t download the wnyc app

Thanks for the extra info! Since you’re on a Mac with OS X 10.15.7, and you mention the App Store can't download the WNYC app, I want to confirm if you're trying to download the app directly on your Mac or on an iPhone/iPad? The WNYC app is designed primarily for iOS devices like iPhones and iPads, not macOS. So if you're searching for it in the Mac App Store, that might be why it’s not downloading.

If you have an iPhone or iPad, you should be able to download the app from the iOS App Store without issues. Here’s a quick checklist based on common causes for app download errors on iOS devices:

1. Make sure your iPhone or iPad is running iOS 10.0 or later, since the WNYC app requires at least that version.
2. Be signed in to your Apple ID in the App Store with a valid payment method, even for free apps.
3. Restart your device and try the download again.
4. Check for any restrictions or settings that may block app installations.
5. If there’s a specific error message during download, please share it with me.

If you’re on a Mac and want to listen to WNYC, using their website at wnyc.org is the best alternative, as the dedicated app is for mobile iOS devices1 3 6.

Could you let me know exactly which device you are using and the error message you see? That way, I can assist you with more precise steps.

I’m working on my iPad. The message at the App Store is ‘app unavailable in my country’. I’m in New Jersey.

Thanks for sharing that detail! The message “app unavailable in my country” can sometimes appear even when you’re physically in a country where the app should be available, like New Jersey in the US. This often happens because your Apple ID’s country or region setting doesn’t match your current location.

Here’s what I recommend doing step-by-step on your iPad to fix this:

1. Open Settings on your iPad.

2. Tap your name at the top to access your Apple ID settings.

3. Tap Media & Purchases (sometimes it may say iTunes & App Store).

4. Select View Account — you might need to sign in.

5. Tap Country/Region.

6. If it’s set to a different country than the US, change it to United States.

7. You may be prompted to agree to terms and enter a payment method valid in the US (if needed, you can select "None" for payment if you don’t want to add a card).

8. After updating, restart the App Store app and try downloading the WNYC app again.

If your Apple ID is already set to the US and you still see the message, try signing out and back into your Apple ID in the App Store:

- Go to Settings > [your name] > Media & Purchases.

- Tap Sign Out.

- Restart your iPad.

- Sign back in and try downloading the app.

If none of these steps work, sometimes the App Store cache or minor glitches cause issues. Simply restarting your iPad or updating your iOS to the latest version (if possible) can help too.

This should resolve the mismatch causing the "app unavailable" message for your iPad in New Jersey1 57.

Let me know if you want me to walk you through any of these steps! Are you satisfied with this guidance so far?