[Rooms To Go] On the website the screen keeps blacking out.

J
Jake Saldana
5 months ago In Rooms To Go
On the website the screen keeps blacking out.

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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5 months ago

Hi there! I understand that you're experiencing a black screen issue when trying to use the Rooms To Go website. I'd like to help you get this sorted out.

To start, could you tell me a bit more?
- Does the screen black out immediately when you open the website, or does it happen after some interaction?
- Are you seeing this black screen on multiple pages or just one specific part of the site?
- Have you tried accessing the website using a different browser or device to see if the issue persists?

This information will help me pinpoint the cause better. Meanwhile, I can suggest some basic troubleshooting steps that often resolve black screen issues on websites in a Windows 10 environment with WebKit-based browsers:

1. Clear Browser Cache and Cookies
Sometimes corrupted data stored in your browser can cause display problems. Try clearing your browser cache and cookies, then reload the site.

2. Disable Hardware Acceleration
Hardware acceleration uses your GPU to render websites smoothly but can cause black screens if there are driver conflicts. In your browser settings, try turning off hardware acceleration and restart the browser.

3. Update Your Browser
Ensure that your WebKit-based browser is fully updated to the latest version to avoid compatibility issues.

4. Check Graphics Drivers
Outdated graphics drivers on your PC might cause display problems. Consider updating your graphics card driver through Windows Update or your manufacturer's website.

5. Try a Different Browser
Since some issues can be browser-specific, try accessing Rooms To Go on a different browser like Chrome or Firefox to check if the problem continues.

Let me know which of these steps you’ve tried already, or if you want me to guide you through any of them specifically. If the problem remains, we can look into deeper settings or possible website-side issues.

Are you satisfied with this plan so far?

J
Jake Saldana
5 months ago

its just that one website nothing else does it, and it happens randomly every few seconds wether im moving or not.

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
5 months ago

Thanks for the extra details! Since the black screen happens randomly every few seconds on just the Rooms To Go website and not on anything else, it points more to a problem specific to the website loading or how it's interacting with your browser.

Here are a few focused steps tailored to this random blacking out behavior:

1. Disable Browser Extensions/Add-ons Temporarily
Sometimes browser extensions can interfere with certain websites, causing display glitches like the black screen. Try disabling all extensions and see if the blackout stops. If it helps, enable them one by one to find the culprit.

2. Check for Background Tasks Affecting Performance
Open Task Manager (Ctrl + Shift + Esc) and see if any tasks are eating up CPU or memory which could cause rendering problems.

3. Try Using Incognito/Private Mode
This mode disables extensions and uses fresh cache by default. See if the site still blacks out there.

4. Reset Browser Settings to Default
Sometimes custom browser settings cause conflicts. Restoring defaults can clear that up.

5. Network Stability
Although less likely, intermittent network drops can cause pages to reload or display incorrectly. If possible, try a different internet connection.

6. Check for Website Issues
It’s possible there’s a bug or server issue causing the site to flash black. If you can, try accessing Rooms To Go from another device or network to see if it’s the same.

Since your issue sounds a bit like the app refreshing repeatedly (which sometimes is due to background app settings or cache issues on apps), but here it’s the website, these targeted browser fixes often help.

Would you like me to guide you step-by-step through disabling extensions or resetting settings? Also, if you notice any error messages or patterns when this happens, that info would be helpful!

Are you satisfied with this approach so far?

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