Hi! I’m Benjamin Carter, happy to help you get signed up for JetBlue’s frequent flyer program. I understand you’re trying to join but it’s not working. Could you tell me a bit more about what’s happening? For example, are you getting an error message during the sign-up process? Or is the page not loading properly on your iPhone with iOS 18.5?

Once I have those details, I can guide you step-by-step to troubleshoot this. Meanwhile, here are some simple things to try if you’ve not already:

1. Make sure your internet connection is stable—try switching between Wi-Fi and cellular data.
2. Clear your Safari browser cache and cookies on your iPhone. You can do this in Settings > Safari > Clear History and Website Data.
3. Try signing up using a private browsing window or a different browser app, if you have one installed.

If you’ve tried these already, let me know what exactly you see or where it gets stuck, and we can go deeper, like checking if you might already have an account or resetting your password if there’s a conflict. Looking forward to your reply!

I tried all those things and it would still not work. It said it’s an internal problem.

Thanks for letting me know you’re seeing an internal problem message despite trying those steps. That message typically means the issue is on JetBlue’s side—like a temporary server glitch or system overload.

From what I see, this kind of error has occurred before due to internal system errors or busy servers, and unfortunately, it usually requires JetBlue’s technical team to resolve it1. Sometimes waiting and trying again after some time helps if it’s a temporary overload.

Here’s what I recommend next:
1. Wait a bit (like 15-30 minutes) and then try signing up again.
2. If it still doesn't work, try to sign up using the JetBlue mobile app if you haven’t already.
3. If neither website nor app works after repeated tries, the best move is to reach out directly to JetBlue technical support so they can investigate the internal error on their end.

You can contact JetBlue support by chat on their official site or email their app development team at [email protected] for reporting this ongoing issue.

Let me know if you want me to guide you through using the app or connecting with support right now! Are you satisfied with this plan so far?

Trying to join your frequent flyer program and it’s not working