Hi there! I understand you're having trouble selecting a seat on the JetBlue app using your iPad running iOS 17.7.10. Let's see if we can get that sorted out for you.

To get started, could you please tell me a bit more about what happens when you try to select a seat? For example, do you see an error message like "seat map unavailable," does the seat selection option not load at all, or is the screen unresponsive?

Meanwhile, here are some quick steps we can try:

1. Close and Reopen the App: Sometimes, simply restarting the JetBlue app refreshes the connection and resolves temporary glitches.

2. Ensure App is Updated: Please make sure you have the latest version of the JetBlue app installed from the App Store. Sometimes bugs fixed in updates affect seat selection.

3. Clear App Cache/Data: Since iOS apps don’t have a direct cache clear option, try uninstalling and reinstalling the JetBlue app, which clears temporary data that might be causing the problem.

4. Check Flight and Ticket Type: Some fare classes (like Blue Basic) have restrictions or fees on seat selection, and sometimes seat maps aren’t available until after check-in.

5. Try Using Manage Trip on JetBlue Website: If the app continues to have issues, go to jetblue.com on your iPad browser and log into "Manage Trips" to select your seat there.

If you have already tried some of these or if you see a specific error message, please let me know, and we can dig deeper into the issue or explore account or booking-related causes together.

How does that sound? Would you like to start with these steps?

Can’t pick seats

Thanks for letting me know you still can’t pick seats. I want to help get this fixed for you. When you say you can’t pick seats, do you see a message like "seat map unavailable," or does the seat selection just not respond when you tap? Also, can you share what kind of ticket or fare you have booked? Sometimes, certain fare types like Blue Basic don’t allow free seat selection until check-in or require additional fees.

In the meantime, here’s a bit more info that might help:

- Some customers see "seat map unavailable" in both the JetBlue app and browser during certain periods, especially before check-in opens for their flight.
- If your fare is Blue Basic, seat selection might be restricted or require payment.
- You can try selecting your seat from the JetBlue website’s “Manage Trips” section on your iPad browser as an alternative to the app.
- If an error persists, uninstalling and reinstalling the app can clear any corrupted temporary files.

Would you like me to guide you through using the Manage Trips on the JetBlue website to pick your seat? Or, if you prefer, I can also walk you through checking your ticket type and fare restrictions. Let me know what you prefer!

Also, if you want, I can peek into any temporary app or system notices about this issue, just say the word.

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