Hi there! I see your SenPlayer app’s “Continue Playing” feature isn’t working properly, and episodes restart from the beginning when you leave and return. That can definitely interrupt your viewing experience. Just to clarify, does this happen with all episodes or only certain ones? Also, have you noticed this issue recently after an app update or system change on your Mac running OS X 10.15.7?
In the meantime, let’s try some steps to troubleshoot this:
1. Restart the SenPlayer app completely: - Close the app fully on your Mac. - Reopen it and try playing an episode, then leave and come back to see if it continues from where you left off.
2. Check for app updates: - Open the Mac App Store. - Go to the Updates tab and see if there’s an update for SenPlayer available. - If yes, update it; developers often fix playback bugs in newer versions.
3. Clear app cache or stored data (if possible): - Sometimes the app’s cached data tracking your viewing position can get corrupted. - Check SenPlayer’s settings or preferences for a clear cache/data option, or uninstall and reinstall the app as a last resort.
4. Verify network stability: - Ensure your Mac has a stable internet connection, as the playback position may sync via the cloud.
5. Sign out and sign back in: - If SenPlayer requires login, try signing out and back in to refresh your session and sync data.
If you’ve already tried these or the problem persists, it would help to know if the app stores “Continue Playing” data locally or in the cloud. Also, do you use any VPNs or security software that might interfere with data syncing in SenPlayer?
I’m here to get this resolved for you! Let me know how those steps go or any additional details you can share.
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I see your SenPlayer app’s “Continue Playing” feature isn’t working properly, and episodes restart from the beginning when you leave and return. That can definitely interrupt your viewing experience. Just to clarify, does this happen with all episodes or only certain ones? Also, have you noticed this issue recently after an app update or system change on your Mac running OS X 10.15.7?
In the meantime, let’s try some steps to troubleshoot this:
1. Restart the SenPlayer app completely:
- Close the app fully on your Mac.
- Reopen it and try playing an episode, then leave and come back to see if it continues from where you left off.
2. Check for app updates:
- Open the Mac App Store.
- Go to the Updates tab and see if there’s an update for SenPlayer available.
- If yes, update it; developers often fix playback bugs in newer versions.
3. Clear app cache or stored data (if possible):
- Sometimes the app’s cached data tracking your viewing position can get corrupted.
- Check SenPlayer’s settings or preferences for a clear cache/data option, or uninstall and reinstall the app as a last resort.
4. Verify network stability:
- Ensure your Mac has a stable internet connection, as the playback position may sync via the cloud.
5. Sign out and sign back in:
- If SenPlayer requires login, try signing out and back in to refresh your session and sync data.
If you’ve already tried these or the problem persists, it would help to know if the app stores “Continue Playing” data locally or in the cloud. Also, do you use any VPNs or security software that might interfere with data syncing in SenPlayer?
I’m here to get this resolved for you! Let me know how those steps go or any additional details you can share.