Hi there! I understand your FreeStyle Libre 3 app has been losing connection over the past three weeks despite reloading the app and rebooting your Android 10 phone. Let’s work through this together to try and get your connection stable again.

First, to get a clearer picture, can you tell me:
- Does the connection drop happen at particular times or randomly?
- Is your sensor fairly new, or have you been using the same one for weeks?
- Is your phone’s Bluetooth turned on and are you able to see the sensor in the Bluetooth devices list?

Meanwhile, here are some step-by-step troubleshooting suggestions tailored for your setup:

1. Confirm Bluetooth is enabled: The Libre 3 sensor communicates with the app via Bluetooth. Go to your phone’s Settings > Bluetooth, and make sure it is turned on.

2. Keep the sensor within range: The sensor operates best within a close range, typically a few feet. Avoid putting the sensor or phone in places where signal interference is common (like inside bags or behind bulky jackets).

3. Clear LibreLink app cache: Since you’re on Android, try this:
- Go to Settings > Apps > LibreLink > Storage
- Tap “Clear Cache” (not Clear Data, to keep your info safe)

4. Check app version: Confirm your LibreLink app is updated to the latest version from the Google Play Store, as older versions might have bugs or compatibility issues.

5. Battery optimization settings: Sometimes Android’s battery saver can restrict Bluetooth for apps. Check Settings > Battery > Battery optimization and ensure LibreLink is set to “Not optimized” or allowed to run without restrictions.

6. Re-add the sensor: If the connection is still unstable, it sometimes helps to remove the current sensor pairing from the app and add it again, but only if the sensor is newly started or replaced.

If these steps don’t solve the problem, your sensor itself might need to be checked or replaced. Sometimes sensors lose connectivity due to hardware issues.

Please let me know which of these steps you’ve tried already or if you want guided help with any of them. We’ll get this sorted out for you!

Are you satisfied with this plan so far?