[Strayer] Cant log in to Icampus

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Haley Raper
3 months ago In Strayer
Cant log in to Icampus

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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3 months ago

Hi there! I understand you're having trouble logging into the Strayer University iCampus app. Let's get to the bottom of this together.

To start off, could you tell me if you're getting any specific error messages when you try to log in? Also, have you tried resetting your password recently or checked if your internet connection is stable?

Meanwhile, here are some initial steps to try:

1. Double-check your username and password to ensure they’re entered correctly, paying attention to case sensitivity.
2. If you haven’t already, try resetting your password through Strayer’s password reset page. You can enter your username to receive a recovery email: https://signon.strayer.edu/ext/pwdreset/Identify?AdapterId=PasswordResetEmailLinkStrayer
3. Make sure your internet connection is stable. Sometimes switching from Wi-Fi to a wired connection or a different network can help.
4. Clear your browser cache and cookies, then try logging in again. Since you’re on Windows, open your browser settings and clear cached data.
5. Since multi-factor authentication (MFA) is now required, ensure you complete any MFA prompts that appear during login: https://technicalsupport.strayer.edu/Multi-Factor-Authentication/

If these steps don’t work, it could be due to system maintenance or temporary technical issues on Strayer’s end. You can check if the site is down or under maintenance here: https://sorry.strayer.edu/

Let me know what happens when you try these steps and any error messages you see. That way, I can guide you further! Are you able to access other Strayer services, or is the problem isolated to iCampus?

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