[Newsweek] Cannot get Newsweek as member. website flips to subscribe.

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Glenn Moffett
2 months ago In Newsweek
Cannot get Newsweek as member. website flips to subscribe.

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Pierre

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2 months ago

Hi there! I understand you’re having trouble accessing content on Newsweek even though you’re a subscriber, and it keeps redirecting you to the subscribe page. Let’s work through this together and get it sorted.

To start, have you already tried logging out and then logging back into your Newsweek account? Sometimes a simple re-login helps update your subscription status.

If you’ve done that, the next common step is to clear your browser’s cache and cookies. These stored files can sometimes cause login conflicts or make the site think you aren’t subscribed. Here’s how to do that on Windows 10 using a common browser like Chrome:

1. Open Chrome and click the three dots in the top right corner.
2. Go to "More tools" > "Clear browsing data."
3. Choose "All time" for the time range.
4. Check the boxes for "Cookies and other site data" and "Cached images and files."
5. Click "Clear data."
6. Restart your browser and try accessing Newsweek again.

If you’re using a different browser, let me know and I can guide you through those steps.

If clearing cache and cookies doesn’t help, please confirm:
- Are you using the website or the Newsweek app?
- Have you recently changed your subscription or payment details?
- Are you logged in with the correct subscriber account?

These details will help me narrow down the cause. Meanwhile, I can check if there’s any ongoing issue affecting subscriber access.

Looking forward to your reply so we can fix this for you!

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