Hi there! I'm Charlotte Green. I understand you're having some trouble with your Weigel's card not being accepted at multiple pumps around Kingsport, TN. Let’s get to the bottom of this together!

To start, could you let me know if you've experienced this issue at all pumps in Kingsport or just specific locations? Also, have you been able to use your card successfully before, or is this a new issue?

In the meantime, if your card is not working, it might be a good idea to contact ZipLine Customer Service at 877-403-2222, as they can assist with any specific problems related to your card. If you originally picked up your card at a store location, you may need to request a replacement card. You can find more details on how to handle card issues on the Weigel's website here 1.

Let me know more about your situation, and I’ll guide you through resolving it.

It was working at other locations but I know the pumps on the East Stone Drive location in Kingsport has not worked in months!

Thank you for sharing that information! It's helpful to know that the pumps at the East Stone Drive location in Kingsport have been having issues for some time. It seems like this could be a consistent problem affecting many customers.

Given that you've mentioned it's been months since those pumps have worked properly, I recommend doing the following:

1. Contact the Weigel's Location: It might be beneficial to call the East Stone Drive store directly at 423-609-2775. They could provide you with the most current information about the pumps' status or any ongoing repairs.

2. Customer Service: If you don’t get a satisfactory response or if the issue persists, you may want to reach out to Weigel's customer service at [email protected] and report the ongoing issues. They could escalate the problem to ensure it's addressed.

3. Other Nearby Locations: Meanwhile, if you need fuel, you could check other Weigel's locations nearby that might still be operational. You can find the nearest locations on their website here 1.

Are you satisfied with this plan, or is there anything else I can assist you with regarding this issue?