Hi there! I understand your NESN 360 app isn’t opening on your Smart TV. Let’s figure this out together.

First, can you tell me which Smart TV brand and model you have? Also, are you seeing any error messages or does the app just fail to load at all?

Meanwhile, here are some general steps we can try to get things working:

1. Make sure the NESN 360 app on your TV is updated to the latest version. Sometimes app updates fix loading problems.
2. Close the NESN 360 app completely, then open it again.
3. Check if your Smart TV’s system software/firmware has any new updates available and install them.
4. Close any other apps running in the background on your TV to free up resources.
5. Do a hard restart on your TV — completely power it off, unplug it for about 30 seconds, then plug it back in and turn it on.
6. Also, ensure your TV is properly connected to the internet with a stable Wi-Fi or wired connection.

If the app still won’t open after these steps, we can try uninstalling and reinstalling the NESN 360 app on your TV if your device supports that.

Could you please let me know if you’ve already tried any of these or how the app behaves when you attempt to open it? This will help me guide you better.

For more detailed info you can also check the NESN support troubleshooting page here:
https://support.nesn.com/hc/en-us/articles/26200324149275-General-Troubleshooting-Web-and-Device

Looking forward to your update so we can get you watching soon! Are you able to share those details?