[MGM+] Episodes end a few minutes short and start the next episode.

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Larry West
11 months ago In MGM+
Episodes end a few minutes short and start the next episode.

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Emily Roberts

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11 months ago

Hi there! I understand that your MGM+ episodes are ending a few minutes early and then automatically starting the next episode. To start, could you please let me know if you have the autoplay feature enabled on your MGM+ app? Also, does this happen consistently with all episodes or just certain shows? This will help me guide you better.

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Larry West
11 months ago

My subsciption is on Prime. Where is the Autoplay feature setting?

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Emily Roberts

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11 months ago

Thanks for sharing that your MGM+ subscription is through Prime Video. I can help with that! The autoplay setting on Amazon Prime Video controls whether the next episode starts automatically.

Here’s how you can find and adjust the autoplay settings:

1. On your Windows device using the WebKit browser, go to the Amazon Prime Video website and log in to your account.
2. Click on your profile icon in the top-right corner and select “Account & Settings.”
3. Navigate to the “Playback” or “Player” tab—this is where autoplay settings are located.
4. You’ll see options to toggle autoplay for shows and trailers. You can turn off “Autoplay next episode” if you want to stop episodes from starting automatically.

If you’re using the Prime Video app instead, you usually find this setting under “My Stuff” → Settings (gear icon) → “Auto Play,” where you can enable or disable the feature for your device.

Would you like me to guide you through it step-by-step while you’re on your device? Also, let me know if this behavior happens for all episodes or specific shows. This way, I can assist further if needed1 2.

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Larry West
11 months ago

Customize autoplay settings on Prime Video apps

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Emily Roberts

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11 months ago

Thanks for asking about customizing autoplay settings on the Prime Video app for your MGM+ subscription.

From what I found, the autoplay setting for Prime Video isn’t always available directly inside the app on some devices, including Windows browsers or the app you might be using for Prime Video. Usually, to customize autoplay (turn it off or on), you need to:

1. Log in to your Amazon Prime Video account on a computer browser.
2. Click on your profile icon at the top right and select "Account & Settings."
3. Go to the “Playback” or “Player” tab.
4. Here you’ll find options to enable or disable autoplay for shows and trailers.

Turning off "Autoplay next episode" here can prevent episodes from automatically starting. Unfortunately, on some apps or devices, this setting might not be available within the app interface itself and must be changed via the website.

Would you like, I can guide you step-by-step through this on your Windows WebKit browser? This should help manage how MGM+ content plays through Prime Video.

If you have any difficulty or notice this behavior is specific to certain shows, just let me know, and I'll assist further1 2 3.

Are you satisfied with this solution so far?

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