Hi there! I see you're having trouble with the Western Journal app not working on Android or iOS. Can you tell me a bit more about what's happening when you try to use the app? For example, does it fail to open, crash, freeze, or show any error messages? Also, which device and OS version are you using? This info will help me guide you better.

In the meantime, here are some quick steps that often help with app-related issues on mobile devices:

1. Make sure the app is updated to the latest version via the Google Play Store or Apple App Store.
2. Restart your device to clear any temporary glitches.
3. Check your internet connection to ensure it's stable.
4. Clear the app cache (on Android) or reinstall the app (on iOS, since clearing cache is limited).
5. Verify that your device OS is updated to a supported version.

Do you know if you have tried any of these steps already? If so, let me know which ones, and we'll dive deeper.