Hello! I understand that you're experiencing an issue with your Azkar device where the screen is going blank. Let's work together to resolve this.

First, could you please let me know when the screen goes blank? Does it happen while using specific applications or during startup? Additionally, have you tried any basic troubleshooting steps, like restarting the device or checking the connections?

Once I have more details, I'll be able to guide you more effectively!

During start up

Thank you for the details! Since the screen goes blank during startup, let's go through a few troubleshooting steps together. Here’s what we can try:

1. Force Restart Your Device:
- Press and hold the Power button and the Volume Down button at the same time.
- Keep holding them until the device vibrates and the Azkar logo appears. This might help refresh the system.

2. Boot into Safe Mode:
- After the restart, if the screen still goes blank, try booting into Safe Mode.
- To do this, press and hold the Power button until the power off menu appears. Then, press and hold the "Power Off" option until you see a prompt asking if you want to Reboot in Safe Mode, and tap "OK".
- This mode will disable third-party apps and can help determine if an app is causing the problem.

3. Check for Hardware Issues:
- Inspect your device for any visible physical damage (like a cracked screen or loose parts). If the device was dropped, that could be a factor.

4. Factory Reset (if necessary):
- If none of the above steps work, and the device still does not boot properly, you might want to consider a factory reset. This step will erase all data, so please ensure you have backups if you go this route.
- You can perform this from the Recovery Mode by turning off your device and then pressing and holding the Power button and Volume Up button until the Azkar logo appears.

If you try these steps and the screen still goes blank, it could indicate a more serious hardware issue, and I might recommend contacting a repair service for further assistance.

Could you please let me know how it goes or if you encounter any issues with these steps? I'm here to help!