Hi! I’m sorry to hear you’re seeing an error sign when trying to buy gold or fund your Glint account. To help you better, could you please tell me what the error message says, or what the error sign looks like? Also, are you using a linked card or bank account when making these transactions?

Meanwhile, here are a few common checks we can try:

1. Ensure your Glint app is updated to the latest version via Google Play Store on your Android device.
2. Confirm that your Glint account has sufficient funds or that your linked payment method (like a bank card) has enough balance.
3. Verify your network connection is stable, preferably on Wi-Fi or a strong mobile data signal.
4. Log out and back into the Glint app to refresh your session.
5. Try restarting your device to clear any temporary glitches.

If you’re using a Glint Card and it gets declined despite having funds in your Glint account, it might be due to insufficient funds in the wallet linked to your card rather than the main account balance.

If none of these help or you see a specific error code or message, please share that with me, and we can look into more detailed troubleshooting steps.

Are you able to try these steps and let me know how it goes?