[GETTR] The icons don’t work.

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Deborah Bender
9 months ago In GETTR
The icons don’t work.

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Charlotte Green

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9 months ago

Hi! I’d love to help you get those GETTR app icons working on your iPhone with iOS 18.6.2. Just to clarify, when you say “icons don’t work,” do you mean the app icons on your home screen won’t open the app, or do the icons inside the GETTR app itself not respond? Also, are you seeing blank icons, missing icons, or just unresponsive ones?

Let me know a bit more, and we’ll troubleshoot step-by-step!

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Deborah Bender
9 months ago

Icons inside app don’t work

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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9 months ago

Thanks for the extra info! So the icons inside the GETTR app on your iPhone with iOS 18.6.2 aren't responding when you tap them. Sometimes the app can glitch like this, but let’s try a few steps to get it back to normal:

1. Close and Restart the GETTR App
- Swipe up from the bottom of your screen and pause to open the app switcher.
- Find the GETTR app and swipe it up to fully close it.
- Then, reopen the app and try tapping the icons again.

2. Check for App Updates
- Open the App Store and go to your profile (top right icon).
- Scroll down to see if GETTR has an update available. If yes, update the app as the newest version might have fixed bugs.

3. Restart Your iPhone
- Press and hold the side button and volume up or down button simultaneously until you see the “slide to power off” message.
- Turn off your phone, wait 30 seconds, and turn it back on.

4. Clear GETTR App Cache and Data (offered as reinstall)
Unfortunately, iOS doesn’t let you manually clear cache within apps. The best way is to delete and reinstall the app:
- Press and hold the GETTR app icon on your home screen until it wiggles.
- Tap the “-” (minus) or “Delete App” option. Confirm deletion.
- Go to the App Store and reinstall GETTR.

5. Check Your Internet Connection
- Sometimes icons may not work properly if the app can’t load data. Make sure you have a stable Wi-Fi or cellular data connection.

Try these steps one by one and see if the icons start responding. Let me know which step you’re on and what happens! If it still doesn’t work, we can explore advanced options together.

Are you okay to try these?

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