[GETTR] Can not see comments on posts.

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Chris Alspach
1 year ago In GETTR
Can not see comments on posts.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hello! I understand you're having trouble seeing comments on posts in GETTR. Let's work together to sort this out.

Could you please clarify a bit further? Are you unable to see comments at all on any posts, or is it a specific post? Additionally, can you confirm if you've tried any steps so far, like refreshing the page or logging out and back in?

Once I have that information, I'll be able to assist you better!

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Chris Alspach
1 year ago
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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Thank you for that information! It sounds like you’re encountering a situation where you're seeing a message indicating "No posts." Let’s work through some steps to help you resolve this.

1. Refresh the App: Sometimes a simple refresh can help. Swipe down on the feed to refresh the content.

2. Check Your Internet Connection: Ensure that your device is connected to the internet. You can try switching between Wi-Fi and mobile data to see if that makes a difference.

3. Update the App: Make sure that you have the latest version of the GETTR app installed. Go to the Google Play Store, search for GETTR, and see if an update is available.

4. Clear Cache and Data: This can sometimes fix weird glitches.
- Go to your device's Settings.
- Tap on Apps or Applications.
- Find and tap on GETTR.
- Select Storage, then choose Clear Cache and Clear Data.
- Restart the app after this.

5. Log Out and In: Try logging out of your account and then logging back in.

6. Check for Server Issues: Occasionally, there might be temporary outages. You can check resources like social media or forums for any updates on GETTR’s social media status.

If you've completed these steps and you're still having trouble, please let me know, and we can explore deeper troubleshooting options or consider contacting support at [email protected] for further assistance.

Are you satisfied with the solution I provided?

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Chris Alspach
1 year ago

I mean I can see no comments in any posts..

user
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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
1 year ago

Thank you for clarifying that you're unable to see comments on any posts in GETTR. It sounds like it could be a technical issue or perhaps related to how the comments are being displayed. Let’s go through some steps to help you troubleshoot this:

1. Refresh the App: If you haven't already, try refreshing your feed by swiping down on the screen.

2. Reboot Your Device: Restart your Android device to reset any temporary issues.

3. Check Comments Visibility: Sometimes, comments might be hidden due to privacy settings or content moderation. You can check to see if there are any settings in GETTR that might control comment visibility.

4. Browser Issues: If you are accessing GETTR through a web browser, try using a different one (like Chrome if you’re not already) or clear the cache and cookies of the browser you're using. This can sometimes resolve display issues.

5. Look for Updates: Make sure that your GETTR app is up to date. Simply go to the Google Play Store and check for any updates available for the app.

6. Browser Compatibility: Some browsers have known issues. If you're using WebKit, try checking compatibility preferences or switching to another browser, if possible.

7. Check GETTR Help: You can also check (GETTR Help) or the community discussions to see if others are experiencing similar issues. There could be ongoing issues or bugs that are being reported by users currently.1

If none of these steps work, it might be best to report this issue directly to GETTR support at [email protected], explaining the issue and the steps you've already taken. This way, they can investigate and hopefully provide a fix.

Does this help to address your issue? Let me know if you have any further questions!

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