[GETTR] Won't let me see comments

A
Aaron
1 year ago In GETTR
Won't let me see comments

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I understand you're having trouble viewing comments on GETTR. Let's work together to get this sorted out.

Could you let me know if this issue occurs on the GETTR app or the website? Additionally, are you experiencing this with all posts or just specific ones?

Once I have a little more information, I can provide you with some troubleshooting steps to try!

A
Aaron
1 year ago

All posts app only

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Thank you for clarifying that the issue occurs in the GETTR app on all posts. Let’s try a few troubleshooting steps to see if we can resolve the problem together.

1. Reload the App: Sometimes, simply closing the app completely and reopening it can resolve display issues. You can close it by navigating to your recent apps and swiping GETTR away.

2. Check for Updates: Make sure your GETTR app is updated to the latest version. You can do this by visiting the GETTR page on Google Play Store to see if an update is available.

3. Clear Cache and Data: Sometimes clearing the cache can help with performance issues. Here’s how to do it:
- Go to your device’s Settings.
- Tap on Apps or Application Manager.
- Locate and select GETTR from the list.
- Tap on Storage, then select Clear Cache. You can also try Clear Data, but be aware that this may require you to log in again.

4. Check Permissions: Make sure that GETTR has the necessary permissions to function correctly. To do this, go to your device’s Settings > Apps > GETTR > Permissions, and ensure they are enabled.

5. Reinstall the App: If the above steps didn’t help, you might want to uninstall and then reinstall the GETTR app. This can resolve any issues caused by corrupted files or settings.

After trying these steps, please check if you can view the comments now. Let me know how it goes!

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