[Find The Cat] After I win a game it freezes up

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Nancy
4 months ago In Find The Cat
After I win a game it freezes up

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Hi there! I see that your Find The Cat app freezes right after you win a game on your Kindle running Android 11. I’d like to help you get this sorted out.

To start, could you tell me:
- Is the app freezing completely, or does it just stop responding for a while?
- Have you noticed if this happens only after winning a game or at other times too?
- Have you tried closing and reopening the app, or restarting your device since this started happening?

Meanwhile, here are some common steps we can try to resolve freezing issues in apps like Find The Cat:

1. Force Stop and Clear Cache
- Go to Settings > Apps & Notifications > Find Find The Cat in the list.
- Tap Force Stop to close the app completely.
- Then, tap Storage and choose Clear Cache (this won’t delete your game data, just temporary files).
- Open the app again and try playing to see if the freezing persists.

2. Check for App Updates
- Open the app store where you downloaded Find The Cat and check if any updates are available for the app. Sometimes bugs are fixed in newer versions.

3. Restart Your Kindle
- Hold down the power button and choose Restart or power off and on the device. This can clear temporary system glitches.

4. Reinstall the App
- If the freezing continues, uninstalling and reinstalling the app can often clear up corrupted files.

Let me know which of these you’ve already tried, or if you need help walking through any step. Also, if you have any other details (like error messages or when this started), that would be great to know.

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