Hi there! I see you're getting a "Couldn't upload. Bad request." error when trying to download a shirt to Roblox. That sounds like it's blocking your effort to upload the shirt properly.

To help you better, could you tell me a bit more? For example:
- Are you uploading a custom shirt design or downloading one created by someone else?
- What file type and size is the shirt design you're trying to upload? Roblox often requires PNG files under certain size limits for shirts.
- Are you accessing Roblox through a browser or the Roblox app on your Windows 10 device?
- Have you tried any steps already like refreshing the page, logging out and back in, or trying a different browser?

This info will help me guide you through the best next steps. Looking forward to your reply!

its a jpg file and im uploading a custom shirt design. Im using a browser on my windows 10. and i deleted my old account, still wont work.

Thanks for the details! Since you’re uploading a custom shirt design to Roblox and your file is a JPG, that’s likely the main cause of the error. Roblox specifically requires shirt templates to be in PNG format, as PNG supports transparency which is essential for correct rendering of shirts in the game. JPG files don’t support transparency and can cause upload errors like “Bad request.”

Here’s a simple plan to fix this:

1. Convert your JPG shirt design to PNG format. You can use free online converters by searching "JPG to PNG converter," or if you prefer, I can guide you through using built-in Windows tools for this.
2. Make sure your PNG file matches Roblox’s recommended dimensions for shirts (usually 585x559 pixels) and complies with any file size limits (usually under 1MB).
3. Once converted, try uploading the PNG file on your Windows 10 browser again.
4. If you still face issues, try clearing your browser cache or use a different browser to rule out browser-related problems.

If you want, I can walk you through converting your JPG to PNG right now. Would you like that?

Does Customuse support JPG files for uploads?

Thanks for your question about Customuse supporting JPG files for uploads. Based on what I found, Customuse primarily works with PNG files for Roblox shirt designs. There is no clear indication that JPG files are supported for shirt uploads on Customuse. PNG is favored mainly because it supports transparency, which is essential for proper appearance in Roblox clothing. So if you try to upload JPG files, it will likely cause errors like the one you saw.

To successfully upload a shirt through Customuse, converting your JPG design to a PNG file before uploading is the best approach. This should solve the “Bad request” error you encountered. If you need help converting to PNG or want more details on using Customuse for uploads, just let me know!

Would you like me to guide you through converting your JPG to PNG on Windows 10?

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do i have to have pro to publish shirts to roblox?

Great question! You do not need to have Roblox Premium (Pro) to upload shirts. However, Roblox charges a small fee of 10 Robux each time you upload a shirt design, regardless of whether you have Premium or not. So, basically, you only need enough Robux to pay the upload fee, but a Premium membership is not mandatory for publishing shirts1 2 6.

If you want, I can help you with more details on how to prepare your design for upload or how to handle the Robux payment part. Does that sound good?

How to publish a shirt on Roblox for free?

Thanks for asking about publishing a shirt on Roblox for free!

Currently, Roblox charges a fee of 10 Robux to upload a shirt, so there isn’t an official way to upload shirts completely free unless you already have Robux in your account. This fee helps Roblox maintain the platform and discourage spam uploads. However, there are some tips to create and prepare your shirt without spending Robux first:

1. Design your shirt using Roblox’s classic shirt template in PNG format (585x559 pixels). You can do this for free by downloading the template from the Roblox Creator Hub.
2. Prepare your shirt file either on your PC or phone with apps or programs that support PNG editing.
3. Upload your shirt when you have enough Robux—this is the only step that requires a fee. You can earn or buy Robux within Roblox.
4. Use Customuse (or similar tools) to create your shirts easily, but uploading still requires paying the 10 Robux fee as per Roblox rules.

If you want, I can help guide you through creating the shirt design and then uploading it once you have Robux. Here's the official Roblox documentation on uploading classic clothing which explains the steps clearly: Upload Classic Clothing Instructions

Also, there are some recent tutorials on YouTube that can walk you through creating and uploading your first shirt with minimal cost and easy steps, like this one: How to Create Your Own Roblox Clothing FREE (2025) - YouTube

Does this help clarify things? Would you like me to assist you with designing or preparing your shirt file?