Hi! I see that you're having trouble with the FloBikes app not loading on your Mac running OS X 10.15.7. Let's get this sorted out together.

To start, could you let me know if you are using the FloSports web app through a browser on your Mac or the dedicated FloSports app? Also, do other parts of the FloSports service load fine, or is it just FloBikes that's the issue? Any error messages or specific behavior you notice would help too.

Meanwhile, here are some straightforward steps you can try:

1. Check your internet connection: Make sure your Mac has a stable internet connection because unstable or slow connection can cause the app or web content not to load properly.

2. Refresh or restart browser/app: If you use a browser, try refreshing the page. If you're running the app, quit and reopen it.

3. Clear cache and cookies (browser): Cached data sometimes interferes with loading new content. On Safari, you can do this by going to Safari > Preferences > Privacy > Manage Website Data, then remove data for flosports.tv.

4. Update your browser or app: Make sure your browser is updated to the latest version that supports macOS 10.15.7 or that your app is the latest release.

5. Try a different browser: If you're on Safari, try loading FloBikes on Chrome or Firefox to see if it behaves differently.

6. Disable browser extensions: Sometimes browser add-ons can block app components from working.

7. Restart your Mac: A simple restart can clear temporary glitches.

If after these steps FloBikes still does not load, it might be related to the event's availability or server-side issues. For example, sometimes if an event ends and the replay isn't ready, the app may get stuck trying to load live content4.

Please try these and let me know if you see any change. If you already tried some of these, tell me which, and we'll go deeper into advanced troubleshooting!

Flobikes not loading.

Thanks for coming back! Since you’ve mentioned FloBikes is not loading, let's build directly on what we know and what has worked for similar cases.

Here’s a refined step-by-step approach for your Mac running OS X 10.15.7:

1. Check your network connection: Slow or unstable internet is a common cause of streams not loading. You can try running a speed test or switch to a wired connection if possible to improve stability and speed1.

2. Use a supported browser: Since you’re on macOS, browsers like Safari, Chrome, or Firefox should all work. Try switching browsers to see if the issue persists as this can isolate browser-specific problems.

3. Clear your browser cache and cookies for FloSports: Old data might cause loading issues, so clearing it may help, especially if you use the web app.1.

4. Update your browser: Ensure your browser is updated to its latest version compatible with macOS 10.15.7.

5. Restart your Mac: This will clear temporary glitches in the system or network stacks.

6. If you’re using a dedicated app (like on Apple TV or Roku), try uninstalling and reinstalling to ensure the latest version is running2.

7. Confirm the event status: Sometimes, FloBikes streams won’t load if the live event has ended, and replays haven’t been uploaded yet, causing a “purgatory” situation where neither live nor replay content plays4.

If none of these resolve the issue and you still can’t load FloBikes, please let me know what exact error or behavior you see when you try. Also, if you’re trying to access a specific race or video, is it currently live or supposed to be replayed? That detail helps steer the diagnosis.

Are you satisfied with the solution I provided so far? If not, I’m here to dig deeper!